Retail Assistant Store Manager

Puma
Italy
Full timeEUR 27,774.74+ annuallyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Customer service","Communication","Leadership","Reliability","Analytical thinking"]

Support the Store Manager to achieve store sales and KPI targets through planning, expense control, and excellent customer service. Process sales, exchanges, and returns according to company discount guidelines. Help hire, train, and develop the retail team while monitoring performance. Analyze customer profiles and sales trends to guide business decisions, and assist with marketing initiatives and events within approved budgets.

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FursaFursa
Puma
Puma
1 day ago

Retail Assistant Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support the Store Manager to achieve store sales and KPI targets through planning, expense control, and excellent customer service. Process sales, exchanges, and returns according to company discount guidelines. Help hire, train, and develop the retail team while monitoring performance. Analyze customer profiles and sales trends to guide business decisions, and assist with marketing initiatives and events within approved budgets.
Location: Italy
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure store sales and KPI objectives are met with mid-to-long-term strategies, including expense control and customer service.
  • •Maintain high customer service standards aligned with PUMA brand values.
  • •Process sales, exchanges, and returns in cash register following company discount directives.
  • •Assist the Store Manager in hiring, training, and growing team members through performance monitoring.
  • •Analyze customer profiles and sales trends, and support execution of marketing initiatives and events within approved budgets.
Travel: Low travel

Pay and Benefits

Salary: EUR 27,774.74 annually
Perks:Health InsuranceMeal AllowancePaid Leave

Key Requirements

  • •2-3 years of managerial experience in a retail environment focused on customer service (preferably apparel and shoes).
  • •Passion for PUMA and interest in the commercial area.
  • •Strong comfort with numbers, reporting, and commercial KPI indicators.
  • •Friendly, reliable, customer-oriented personality.
  • •English proficiency; ability and willingness to travel on short trips within Italy and Europe.
Experience:2-3 yearsRetailCustomer service
Skills:Customer serviceCommunicationLeadershipReliabilityAnalytical thinking
Languages:English

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn