Thumbtack

9 months ago

Sr. Manager, Commercial Strategy (Partner Operations)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead the Partner Operations sub-team within Commercial Strategy, managing a distributed team across North America and the Philippines. Own and optimize partnership tools and workflows (including Salesforce configuration and revenue orchestration systems), deliver accurate partner reporting, oversee partner finance and payments, and drive scalable partner support and onboarding. Partner with Product, Engineering, Marketing, Sales, and Finance to resolve operational issues, improve data quality, and expand initiatives that help partnerships grow efficiently.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Partner Operations sub-team and manage a team of 6+ across North America and the Philippines.
•Own and optimize partnership tools and processes, including systems/software/workflows such as Salesforce configuration and revenue tools.
•Maintain clean, accurate partnership reporting and provide insights on partner pipeline health and performance against metrics/OKRs.
•Oversee partnership finance to ensure partners are paid correctly and on time.
•Lead partnership support and integration issue resolution, including incentives and rebates, and build new partnership capabilities (e.g., a partner call center).

Pay and Benefits

Salary: USD 182,800 - 236,500 annually

Key Requirements

•7+ years of experience in partnership operations, revenue operations, sales operations, program management, consulting, or business operations.
•3+ years of people leadership, managing and developing teams across diverse functions or geographies.
•Strong technical proficiency with tools like Salesforce, Salesloft, Looker, and SQL, plus partner/revenue operations systems.
•Exceptional program and project management skills to juggle multiple initiatives and execute with minimal oversight.
•Operational excellence mindset and strong cross-functional communication, able to influence without authority and navigate ambiguity.

Experience:7+ yearsPartnership operationsRevenue operationsSales operationsProgram managementBusiness operationsConsultingMarketplaceStartup

Skills:Problem-solvingAnalytical rigorCommunicationCross-functional collaborationOwnershipBias for actionInfluencing without authority

Tech Stack:SalesforceSalesloftLookerSQL

Company Brief

Thumbtack

Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Thumbtack

9 months ago

Sr. Manager, Commercial Strategy (Partner Operations)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Partner Operations sub-team and manage a team of 6+ across North America and the Philippines.
•Own and optimize partnership tools and processes, including systems/software/workflows such as Salesforce configuration and revenue tools.
•Maintain clean, accurate partnership reporting and provide insights on partner pipeline health and performance against metrics/OKRs.
•Oversee partnership finance to ensure partners are paid correctly and on time.
•Lead partnership support and integration issue resolution, including incentives and rebates, and build new partnership capabilities (e.g., a partner call center).

Pay and Benefits

Salary: USD 182,800 - 236,500 annually

Key Requirements

•7+ years of experience in partnership operations, revenue operations, sales operations, program management, consulting, or business operations.
•3+ years of people leadership, managing and developing teams across diverse functions or geographies.
•Strong technical proficiency with tools like Salesforce, Salesloft, Looker, and SQL, plus partner/revenue operations systems.
•Exceptional program and project management skills to juggle multiple initiatives and execute with minimal oversight.
•Operational excellence mindset and strong cross-functional communication, able to influence without authority and navigate ambiguity.

Experience:7+ yearsPartnership operationsRevenue operationsSales operationsProgram managementBusiness operationsConsultingMarketplaceStartup

Skills:Problem-solvingAnalytical rigorCommunicationCross-functional collaborationOwnershipBias for actionInfluencing without authority

Tech Stack:SalesforceSalesloftLookerSQL

Company Brief

Thumbtack

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn