Global Technology Operations Manager

Aon
Illinois
Workplace: HybridFull timeUSD 120,000 - 160,000 annuallyFunction: Business OperationsSkills: ["Process improvement","Analytical skills","Stakeholder management","Communication","Change management"]

Lead global Talent Acquisition technology operations by managing and optimizing recruiting platforms such as ATS and CRM, ensuring scalable and compliant systems. Drive process improvement and user experience enhancements, evaluate and govern emerging TA technologies (including AI-enabled recruiting), and establish controls across systems, processes, and data. Partner with Technology, Legal, Compliance, and Risk teams, monitor operational metrics, and lead change management through communications, training, and adoption strategies.

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FursaFursa
Aon
Aon
2 days ago

Global Technology Operations Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead global Talent Acquisition technology operations by managing and optimizing recruiting platforms such as ATS and CRM, ensuring scalable and compliant systems. Drive process improvement and user experience enhancements, evaluate and govern emerging TA technologies (including AI-enabled recruiting), and establish controls across systems, processes, and data. Partner with Technology, Legal, Compliance, and Risk teams, monitor operational metrics, and lead change management through communications, training, and adoption strategies.
Location: Illinois
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage and optimize Talent Acquisition technology platforms, including ATS, CRM, and related recruiting tools.
  • •Drive continuous improvement to streamline recruiting processes and improve efficiency and user experience.
  • •Evaluate, implement, and govern emerging TA technologies, including AI-enabled recruiting solutions.
  • •Establish governance and operational controls across recruiting systems, processes, and data; ensure solutions meet regulatory, security, and ethical standards.
  • •Monitor operational metrics and lead change management activities including communications, training, and adoption strategies.

Pay and Benefits

Salary: USD 120,000 - 160,000 annually
Perks:401kEquityHealth InsuranceDentalVisionPaid LeaveTuition AssistanceLife InsuranceDisability Insurance

Key Requirements

  • •Significant experience in Talent Acquisition Operations, HR Technology, Recruiting Systems, or related functions.
  • •Expertise managing and optimizing enterprise recruiting technologies, including ATS and CRM platforms.
  • •Strong process improvement mindset with experience simplifying complex workflows and driving operational excellence.
  • •Experience leading cross-functional projects involving technology, data, process design, and organizational change.
  • •Knowledge of recruiting-related compliance, data privacy, and governance requirements.
Experience:Talent acquisition operationsHR technologyRecruiting systems
Skills:Process improvementAnalytical skillsStakeholder managementCommunicationChange management
Tech Stack:ATSCRMAI-enabled recruiting solutions

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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