Technical Account Manager

Adobe Systems
Stockholm
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Collaborator management","Risk awareness","Technical judgment","Cross-functional coordination"]

Serve as a trusted technical advisor to large, strategic Nordic customers, helping them maximize value from their Adobe Experience Cloud investment. Drive technical readiness, solution adoption, operational excellence, and long-term outcomes by building strong relationships, owning account technical health, leading technical reviews, coordinating milestone-based engagements, and delivering business and technical insights to support renewal readiness.

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Adobe Systems
Adobe Systems
1 day ago

Technical Account Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor to large, strategic Nordic customers, helping them maximize value from their Adobe Experience Cloud investment. Drive technical readiness, solution adoption, operational excellence, and long-term outcomes by building strong relationships, owning account technical health, leading technical reviews, coordinating milestone-based engagements, and delivering business and technical insights to support renewal readiness.
Location: Stockholm
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Build and maintain positive relationships with customer collaborators from technical practitioners to senior leadership.
  • •Own technical health of assigned accounts and proactively identify risks, opportunities, and optimization recommendations.
  • •Develop and maintain Technical Readiness Roadmaps aligned to customer priorities and business objectives.
  • •Lead technical reviews and coordinate engagements for implementations, migrations, upgrades, integrations, go-lives, and peak-event preparation.
  • •Drive measurable adoption through best-practice guidance, technical coaching, and proactive customer advocacy within Adobe to resolve blocking issues.

Key Requirements

  • •Experience in customer success, technical account management, consulting, solution architecture, professional services, technical support, or a related customer-facing technology role.
  • •Experience managing enterprise customer relationships.
  • •Strong understanding of SaaS, cloud technologies, digital platforms, or enterprise software.
  • •Excellent communication and collaborator management skills.
  • •Ability to understand business objectives and technical requirements and lead cross-functional initiatives.
Experience:SaaSCloud technologiesEnterprise softwareDigital platformsCustomer success
Skills:CommunicationCollaborator managementRisk awarenessTechnical judgmentCross-functional coordination
Tech Stack:Adobe Experience CloudSaaSCloud technologiesAPIsIntegrationsData flowsCloud architecturesWeb technologies

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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