FinCrime Operations Team Lead - AML Investigations

Wise
Austin
Workplace: HybridFull timeUSD 100,000 - 130,000 annuallyFunction: Administration & Executive AssistanceExperience: 1-2 yearsSkills: ["Communication","Coaching","Stakeholder management","Conflict resolution","Organizational skills"]

Lead daily operations for a team of FinCrime Operations Analysts/Specialists, ensuring effective mitigation of AML/KYC/fraud risks for Wise customers. You’ll combine people leadership with deep domain expertise to drive operational excellence, regulatory compliance, and measurable KPI/quality targets. Build and improve compliant, scalable processes, coach teams through complex high-risk cases, manage escalations, and share subject-matter expertise with senior leadership to improve outcomes and reduce financial crime.

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FursaFursa
Wise
Wise
21 hours ago

FinCrime Operations Team Lead - AML Investigations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Lead daily operations for a team of FinCrime Operations Analysts/Specialists, ensuring effective mitigation of AML/KYC/fraud risks for Wise customers. You’ll combine people leadership with deep domain expertise to drive operational excellence, regulatory compliance, and measurable KPI/quality targets. Build and improve compliant, scalable processes, coach teams through complex high-risk cases, manage escalations, and share subject-matter expertise with senior leadership to improve outcomes and reduce financial crime.
Location: Austin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Develop and oversee daily operations for FinCrime Operations Analysts/Specialists focused on AML investigations and financial crime prevention.
  • •Lead and coach the team, provide actionable feedback, run performance/development plans, and manage performance issues.
  • •Ensure adherence to regulations and internal policies, support complex high-risk cases, and guide improvements to processes and tooling.
  • •Measure and manage KPIs and quality standards, conduct quality reviews and weekly/biweekly one-on-ones to improve outcomes.
  • •Escalate tooling/processing incidents and material control or customer issues to direct leadership and coordinate documented stakeholder communication.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually

Key Requirements

  • •At least 1–2 years leading small to medium sized teams, preferably in operations.
  • •Good understanding of the regulatory framework surrounding KYC/AML/Fraud/Risk and financial crime prevention.
  • •Familiarity with money laundering methods and other financial crime trends.
  • •Strong operational management and tactical decision-making skills, including working with tight deadlines while maintaining quality.
  • •Excellent communication and interpersonal skills with the ability to produce clear, accurate reports and documentation.
Experience:1-2 yearsFinancial servicesFintech
Education:
Skills:CommunicationCoachingStakeholder managementConflict resolutionOrganizational skills
Certifications:ICACAMS
Languages:English
Tech Stack:LookerSuperset

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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