Solutions Engineer, West

Trend Micro
Mumbai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Problem-solving","Public speaking","Communication","Storytelling","Customer focus"]

Serve as a technical bridge between sales reps and pre-sales customers, guiding the selection and deployment of Trend Micro Next-Gen security solutions. Lead security architecture discussions, deliver technical demos, and influence customer technical strategy through strong problem-solving. Own joint customer relationship development, train sales and partners, and stay current on product and technology updates to ensure effective onboarding and ongoing customer success.

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FursaFursa
Trend Micro
Trend Micro
1 month ago

Solutions Engineer, West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Serve as a technical bridge between sales reps and pre-sales customers, guiding the selection and deployment of Trend Micro Next-Gen security solutions. Lead security architecture discussions, deliver technical demos, and influence customer technical strategy through strong problem-solving. Own joint customer relationship development, train sales and partners, and stay current on product and technology updates to ensure effective onboarding and ongoing customer success.
Location: Mumbai
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the technical bridge between sales representatives and pre-sales customers, guiding solution selection and deployment of Trend Micro Next-Gen security products.
  • •Provide security architecture leadership and influence customer technical strategy by understanding customer needs, risks, tolerance, and technology gaps.
  • •Deliver engaging technical demonstrations and present complex technical issues in a clear, digestible way for all organizational levels.
  • •Build customer success throughout engagement and product experience journey, working with internal technical support to maintain customer health and support quality.
  • •Train sales staff and partners, provide routine product/technology updates, and support enablement through events such as webinars, workshops, and industry speaking.

Key Requirements

  • •Rich experience delivering high-quality presales support and solutions that bring value to customers.
  • •Strong knowledge of SOC operations, security analytics, cloud architecture concepts, cloud-native application security, and security models such as SASE, CASB, and zero trust.
  • •Working knowledge of Microsoft O365, Azure, Google, and AWS services.
  • •Exposure to security software areas such as firewalls, content security, intrusion prevention, encryption, data leakage prevention, data protection, and security monitoring.
  • •Good written and spoken communication skills in English.
Experience:Cybersecurity
Skills:Problem-solvingPublic speakingCommunicationStorytellingCustomer focus
Languages:English
Tech Stack:SOC operationsSecurity analyticsCloud architectureCloud native application securitySASECASBZero trustMicrosoft O365AzureGoogleAWSFirewallContent securityIntrusion preventionEncryptionData leakageData protectionSecurity monitoringSecurity architecture

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn