Lolli & Pops Service Lead

Ampersand Brands (Lolli & Pops - Hammond's Candies)
Oklahoma City
Workplace: OnsitePart timeUSD 8.75 - 8.75 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Leadership","Customer service","Problem-solving","Teamwork"]

Part-time Service Lead at Lolli & Pops leading store operations and guest experience. As a keyholder and member of the leadership team, you’ll drive store KPI results, coach staff, train on product knowledge, manage inventory and paperwork, and ensure visual standards while upholding policies in a fast-paced, guest-focused environment.

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Ampersand Brands (Lolli & Pops - Hammond's Candies)
Ampersand Brands (Lolli & Pops - Hammond's Candies)
3 months ago

Lolli & Pops Service Lead

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Last checked: 11 hours agoStatus: Live

Job Summary

Part-time Service Lead at Lolli & Pops leading store operations and guest experience. As a keyholder and member of the leadership team, you’ll drive store KPI results, coach staff, train on product knowledge, manage inventory and paperwork, and ensure visual standards while upholding policies in a fast-paced, guest-focused environment.
Location: Oklahoma City
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Help drive store-level financial and operational results by monitoring KPI targets and taking action to reach store goals
  • •Lead guest engagement, product sampling, and sharing product knowledge to enhance the customer experience
  • •Coach and develop team members through training, mentoring, and motivation to maximize performance
  • •Assist Store Manager with paperwork, ordering, and inventory management while maintaining merchandising standards
  • •Enforce store policies and operational directives consistently and ensure store cleanliness and visual standards

Pay and Benefits

Salary: USD 8.75 hourly

Key Requirements

  • •Part-time availability with a bias toward action and a positive attitude
  • •Experience leading or coaching a team in a retail environment
  • •Strong interpersonal and guest-service skills with the ability to train and motivate others
  • •Comfortable handling inventory, paperwork, and store operations under supervision
  • •Ability to lift up to 25 pounds and coordinate moving items up to 75 lbs using proper safety techniques
Experience:RetailHospitality
Skills:CommunicationLeadershipCustomer serviceProblem-solvingTeamwork

Company Brief

Ampersand Brands (Lolli & Pops - Hammond's Candies)
Operates confectionery retail and e-commerce brands including Lolli & Pops and Hammond's Candies, offering artisan sweets, candy gifts, and seasonal treats through branded retail stores and online ordering for gifting and specialty confectionery customers.
Industry: Food & Beverage
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