Account Manager Regions Italy

Delivery Hero
Milan
Workplace: OnsiteFull timeEUR 26,338 - 32,923 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Problem-solving","Data-driven","Analytical","Organized","Time management"]

Manage and grow long-term relationships with top restaurant partners across Italy, acting as a trusted consultant to drive their success on Glovo. Use data-driven insights and cross-functional collaboration to optimize partnerships, improve partner onboarding, and increase revenue through promotions, marketing activations, and menu optimization—while taking ownership of partner revenue performance and execution in Milan.

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Delivery Hero
Delivery Hero
1 day ago

Account Manager Regions Italy

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Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage and grow long-term relationships with top restaurant partners across Italy, acting as a trusted consultant to drive their success on Glovo. Use data-driven insights and cross-functional collaboration to optimize partnerships, improve partner onboarding, and increase revenue through promotions, marketing activations, and menu optimization—while taking ownership of partner revenue performance and execution in Milan.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Build, manage, and grow long-term relationships with restaurant partners through consistent proactive communication.
  • •Understand partners’ business goals and challenges and provide strategic guidance and support.
  • •Analyze and use data to drive operational excellence, growth, and profitability for partners and Glovo.
  • •Drive partner revenue growth through promotions, marketing activations, and menu optimization.
  • •Take end-to-end ownership of partner onboarding in the app, from store setup to supporting their first days on Glovo, in collaboration with internal teams.

Pay and Benefits

Salary: EUR 26,338 - 32,923 annually
Perks:Health InsuranceRemote WorkParental LeaveMeal Allowance

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (or equivalent).
  • •Proven ability to exceed KPIs with timely execution against ambitious targets.
  • •Strong analytical/problem-solving skills with a data-driven approach.
  • •Native-level Italian and proficiency in English.
Experience:2+ yearsFMCGFood-hospitalityOn-demand delivery
Education:
Skills:Problem-solvingData-drivenAnalyticalOrganizedTime management
Languages:ItalianEnglish
Tech Stack:Google suiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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