Inside Sales Coordinator I

Universal Forest Products
United States
Workplace: OnsiteFull timeFunction: Sales0Education: high_schoolSkills: ["Communication","Problem-solving","Customer focus","Relationship building"]

Develop new prospects and support existing customers primarily via phone to drive sales. Manage customer communications, gather satisfaction information, solicit and process sales orders, and qualify leads to route them to the right channels. Execute market penetration strategies using web-based leads, communicate product updates and sample needs, and partner with account and product managers to solve issues and increase new product sales. Prepare required reports and assist with trainings and shows as needed.

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FursaFursa
Universal Forest Products
Universal Forest Products
12 hours ago

Inside Sales Coordinator I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Develop new prospects and support existing customers primarily via phone to drive sales. Manage customer communications, gather satisfaction information, solicit and process sales orders, and qualify leads to route them to the right channels. Execute market penetration strategies using web-based leads, communicate product updates and sample needs, and partner with account and product managers to solve issues and increase new product sales. Prepare required reports and assist with trainings and shows as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Maintain frequent communication with customers to gather information and ensure satisfaction.
  • •Handle basic customer issues and problems, referring more complex issues to higher-level staff.
  • •Solicit sales orders from existing customers via phone and develop new customers through phone-to-internet marketing.
  • •Qualify leads by assessing interest, timing, and needs, then direct them to the proper channels.
  • •Execute market penetration using web-based sales leads and coordinate with account and product managers to meet customer requests and solve problems.

Key Requirements

  • •High school graduate.
  • •0-2 years of experience, preferably in customer service.
  • •Beginning working knowledge of the subject matter.
  • •Working knowledge of computer and business software, including Microsoft applications (Excel, Word and Outlook).
  • •Working knowledge of office equipment such as a computer and scanner.
Experience:0Customer service
Education:High School
Skills:CommunicationProblem-solvingCustomer focusRelationship building
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn