Sales Incentive Operations Lead

Endava Technology
Bucharest
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Problem-solving","Organizational skills","Stakeholder management"]

Lead end-to-end administration, governance, and continuous improvement of sales compensation programs, ensuring accurate, timely, and transparent commission calculations, approvals, and payouts. Own CaptivateIQ as a business owner—configuring plans, rules, workflows, and releases—while partnering with Sales Leadership, Finance, Total Rewards, Payroll, and Revenue Operations. Build compensation reporting and dashboards, manage exceptions and audit-ready processes, and streamline operations through automation and improved system integrations.

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Endava Technology
Endava Technology
1 day ago

Sales Incentive Operations Lead

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Job Summary

Lead end-to-end administration, governance, and continuous improvement of sales compensation programs, ensuring accurate, timely, and transparent commission calculations, approvals, and payouts. Own CaptivateIQ as a business owner—configuring plans, rules, workflows, and releases—while partnering with Sales Leadership, Finance, Total Rewards, Payroll, and Revenue Operations. Build compensation reporting and dashboards, manage exceptions and audit-ready processes, and streamline operations through automation and improved system integrations.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own the end-to-end administration of sales compensation plans, ensuring accurate commission calculations, approvals, and payouts.
  • •Administer and maintain compensation rules, calculations, quotas, territories, and incentive plans within CaptivateIQ, partnering with Payroll and Finance for processing and reconciliation.
  • •Serve as the primary business owner for CaptivateIQ: configure and maintain plans, calculation logic, crediting rules, quotas, accelerators, workflows, and manage releases and UAT.
  • •Establish compensation governance processes, manage exceptions and disputes with audit controls, and support internal/external audits.
  • •Develop compensation reporting and analytics (quota attainment, forecasting, payout analysis, plan effectiveness) and identify trends to improve operational efficiency and effectiveness.

Pay and Benefits

Perks:Share PlanAnnual BonusEmployee AssistanceWellness StipendHybrid WorkFlexible Hours

Key Requirements

  • •5+ years of experience in Sales Compensation, Revenue Operations, Sales Operations, or a related commercial operations role.
  • •Hands-on experience administering CaptivateIQ (or comparable sales compensation platforms such as Xactly, Varicent, or Spiff).
  • •Strong understanding of sales compensation plans, quota administration, crediting rules, accelerators, commissions, and incentive design.
  • •Experience configuring compensation plans and calculation logic within CaptivateIQ.
  • •Advanced Excel and reporting experience (Power BI preferred).
Experience:5+ yearsSales compensationRevenue operationsSales operationsCommercial operations
Skills:Problem-solvingOrganizational skillsStakeholder management
Languages:English
Tech Stack:CaptivateIQXactlyVaricentSpiffExcelPower BIMicrosoft DynamicsSalesforceEnsightCRMCPQAI-enabled reporting

Company Brief

Endava Technology
Provides IT services and digital engineering, delivering software development, automation, and consulting to enterprises across financial services, payments, telecommunications, and retail to accelerate digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2000
WebsiteLinkedIn