Sales Representative

HelloFresh
Manila
Workplace: RemoteFull timeFunction: SalesSkills: ["Communication","Problem-solving","Negotiation","Integrity","Critical thinking","Empathy","Emotional intelligence","Resilience","Time management","Multitasking"]

Handle inbound retention calls and manage subscriber relationships for Beer52 by retaining, upselling, and cross-selling products. Deliver customer resolutions and education, negotiate using retention offers, and ensure compliance with Beer52 guidelines. Participate in 1:1s, huddles, trainings, and cross-trainings to improve skills. You’ll work independently in a work-from-home setup while visiting the BGC office to pick up equipment.

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FursaFursa
HelloFresh
HelloFresh
2 days ago

Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Handle inbound retention calls and manage subscriber relationships for Beer52 by retaining, upselling, and cross-selling products. Deliver customer resolutions and education, negotiate using retention offers, and ensure compliance with Beer52 guidelines. Participate in 1:1s, huddles, trainings, and cross-trainings to improve skills. You’ll work independently in a work-from-home setup while visiting the BGC office to pick up equipment.
Location: Manila
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound retention calls.
  • •Maintain positive customer relationships and provide customer resolution/education while negotiating using retention offers.
  • •Retain customers in compliance with Beer52 guidelines and protocols.
  • •Attend 1:1 meetings, huddles, and trainings.
  • •Attend cross-trainings and upskilling to improve performance.

Pay and Benefits

Perks:Health InsuranceHmo MedicalPaid LeaveLearning Budget

Key Requirements

  • •Excellent communication, problem-solving, and negotiation skills.
  • •Ability to maintain positive customer relationships and provide resolutions/education.
  • •Critical thinking with technical and language proficiency.
  • •Empathy, emotional intelligence, and resilience.
  • •Ability to work independently and efficiently with minimal supervision.
Skills:CommunicationProblem-solvingNegotiationIntegrityCritical thinkingEmpathyEmotional intelligenceResilienceTime managementMultitasking
Languages:English

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn