RTX

1 month ago

Principal Field Service Engineer (Onsite)

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Last checked: 7 hours agoStatus: Live

Job Summary

Join RTX as a Principal Field Service Engineer onsite in East Hartford to support PW4000/2000 engine families. You will collaborate with airline customers and MRO shops globally, lead engine event investigations, develop maintenance data, liaison with safety and certification teams, and provide on-site engineering expertise with travel up to 5% to ensure safe, reliable operations.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Collaborate Globally with airline customers and MRO engine shops to support PW4000/2000-powered aircraft, focusing on Fan, Compressors, Mechanical Systems, and Nacelle.
•Investigate & Recommend Solutions: Lead engine event investigations to identify root causes, resolve operational challenges, and provide guidance on troubleshooting, service bulletin retrofits, and engine manual interpretation.
•Develop Technical Data: Initiate and oversee Engineering Authorizations (EAs), Special Instructions, and other maintenance documents to support airline customers; contribute to updates for AMM, Engine Manuals, CIR manuals, and Maintenance Planning Guides.
•Collaborate with Industry Experts: Serve as a technical liaison to Product Safety, Certification & Validation teams and airframer teams for modifications, inspections, and maintenance of high-performance engines.
•Support Critical Operations: Triage urgent Aircraft-On-Ground requests, providing timely solutions to keep fleets flying; occasional weekends/off-hours may be required.

Travel: Low travel

Pay and Benefits

Salary: USD 107,500 - 204,500 annually

Perks:Benefits

Key Requirements

•Bachelor's Degree in Engineering.
•8+ years of Engineering experience, or 5+ years with an advanced degree.
•U.S. citizenship is required.
•Occasional weekends and off hours are required. Travel up to 5% (onsite role).
•Airline field support is preferred; engine or aircraft maintenance experience highly preferred.

Experience:Aerospace

Education:Bachelor's

Skills:Problem-solvingCommunicationCollaborationCustomer serviceAttention to detail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX