Service Supervisor - Mumi (Kolwezi, Lualaba, CD)

Epiroc
Democratic Republic of the Congo
Workplace: OnsiteFull timeFunction: Laboratory & Clinical OperationsExperience: 2+ yearsEducation: certificationSkills: ["Leadership","Communication","Problem-solving","Responsibility","Teamwork"]

Lead the execution of mining service agreements to ensure safety, quality, and customer satisfaction. You’ll coordinate customers and suppliers, plan and schedule mining services, supervise on-site operations, and resolve issues during agreement delivery. Drive continuous improvement to increase efficiency and long-term client value, while ensuring complete documentation and reporting defects or deviations to the Operations Manager. Grow through training in the Skills Portal.

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Epiroc
Epiroc
10 hours ago

Service Supervisor - Mumi (Kolwezi, Lualaba, CD)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead the execution of mining service agreements to ensure safety, quality, and customer satisfaction. You’ll coordinate customers and suppliers, plan and schedule mining services, supervise on-site operations, and resolve issues during agreement delivery. Drive continuous improvement to increase efficiency and long-term client value, while ensuring complete documentation and reporting defects or deviations to the Operations Manager. Grow through training in the Skills Portal.
Location: Democratic Republic of the Congo
Workplace: Onsite
Employment Type: Full time
Job Function: Laboratory & Clinical Operations
Seniority: Manager level

Key Responsibilities

  • •Manage mining service agreements to ensure terms and conditions are met.
  • •Coordinate with customers and suppliers to meet deadlines and objectives.
  • •Plan and schedule mining services and organize work shifts as needed.
  • •Supervise mining operations to ensure quality and safety standards are met.
  • •Report defects/deviations opportunities and ensure required documentation is complete; drive continuous improvement of service agreements.

Key Requirements

  • •Technician / Craft certificate in H.E.R or a related field.
  • •Have experience in a similar position, minimum 2 years.
  • •Minimum 5 years of experience on surface drilling mining equipment such as drill rigs.
  • •Strong focus on cost, quality, safety, and environmental impact.
  • •Ability to provide leadership and effectively communicate while supervising work.
Experience:2+ yearsMiningSurface drilling
Education:Certification / Diploma
Skills:LeadershipCommunicationProblem-solvingResponsibilityTeamwork
Certifications:Technician / Craft certificate in H.E.R

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn