Field Services Technician - Lowell, MA (Lowell, MA, Virtual, 01854)

NRG Energy
United States
Workplace: OnsiteFull timeUSD 23.32 - 25.79 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-first","Consultative mindset","Integrity","Ability to learn quickly","Communication"]

Install, service, and troubleshoot smart home security and automation equipment while evaluating customers’ homes to recommend and sell upgrades on-site. Train homeowners on how to use their systems, deliver a strong customer-first experience, and leverage paid virtual/on-the-job training and ongoing coaching. This field role blends technical excellence with consultative sales to help Vivint customers stay safer and more connected.

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NRG Energy
NRG Energy
3 weeks ago

Field Services Technician - Lowell, MA (Lowell, MA, Virtual, 01854)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home security and automation equipment while evaluating customers’ homes to recommend and sell upgrades on-site. Train homeowners on how to use their systems, deliver a strong customer-first experience, and leverage paid virtual/on-the-job training and ongoing coaching. This field role blends technical excellence with consultative sales to help Vivint customers stay safer and more connected.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system.
  • •Provide a consultative sales experience alongside hands-on field work.
  • •Participate in safety analysis of every home to ensure a safe workplace.

Pay and Benefits

Salary: USD 23.32 - 25.79 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceVisionDental401kEquity

Key Requirements

  • •A valid driver’s license and a good driving record.
  • •Ability to successfully pass post-offer background investigation and licensing requirements.
  • •Experience in retail, B2C sales, insurance, or service-based sales (major plus).
  • •Ability to build rapport with diverse customers while acting with integrity.
  • •Experience with cable/satellite install, pest control, construction, or solar is helpful (but not required).
Skills:Customer-firstConsultative mindsetIntegrityAbility to learn quicklyCommunication
Licenses:Driver’s license
Tech Stack:Smart home technologySecurity camerasSmart locksHome automation systemsTabletCell phone

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn