Business Development Account Representative

Carpenter Technology
Raleigh, Reading
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsEducation: high_schoolSkills: ["Relationship building","Account management","Customer focus","Problem-solving","Proactive communication"]

Own day-to-day support and total account management for assigned customers by understanding needs, assessing requirements, and coordinating solutions for issues across scheduling/planning, inventory, pricing, forecasts, and specification interpretation. Build and maintain relationships with internal teams to resolve logistics, planning, technical requirements, and contract/pricing topics. Participate in transactional improvement projects and training, monitor activity reports daily, and maintain customer account documentation.

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Carpenter Technology
Carpenter Technology
4 days ago

Business Development Account Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live
Reposted: similar role first listed 5 days ago

Job Summary

Own day-to-day support and total account management for assigned customers by understanding needs, assessing requirements, and coordinating solutions for issues across scheduling/planning, inventory, pricing, forecasts, and specification interpretation. Build and maintain relationships with internal teams to resolve logistics, planning, technical requirements, and contract/pricing topics. Participate in transactional improvement projects and training, monitor activity reports daily, and maintain customer account documentation.
Location: Raleigh, Reading
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Provide overall support and total account management for assigned customers by identifying needs, assessing requirements, and driving issue solutions.
  • •Maintain ownership and accountability for daily account processes, including scheduling/planning, inventory, pricing, and forecast information.
  • •Develop and maintain internal relationships across departments to expeditiously resolve customer problems involving logistics, planning, technical requirements, and contract review.
  • •Participate in transactional improvement projects focused on cost reduction, productivity improvement, and customer satisfaction.
  • •Monitor daily activity reports and message queue, maintain customer-specific account documentation, and initiate proactive calls to accounts in support of selling and service strategies.

Pay and Benefits

Perks:Life InsuranceMedicalDentalVision401kDisability CoverageFlexible Spending

Key Requirements

  • •High school diploma required.
  • •Prefer a two- or four-year degree from an accredited institution.
  • •Minimal experience required; prefer two or more years of customer account management experience.
  • •Ability to understand product differences in shape, size, finish, and standard conditions (e.g., annealed, ground, unannealed, forge quality).
  • •Account responsibility with adherence to corporate, department, quality, and regulatory policies.
Education:High School
Skills:Relationship buildingAccount managementCustomer focusProblem-solvingProactive communication

Company Brief

Carpenter Technology
Develops and manufactures specialty metals and engineered materials used in aerospace, defense, medical, energy, and industrial applications. The company focuses on high-performance alloys, additive manufacturing materials, and precision components.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Reading, United States
Founded: 1889
WebsiteLinkedIn