Service Advisor - Jordan Ford

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 45,000 - 85,000 annuallyFunction: SalesEducation: high_schoolSkills: ["Communication"]

Schedule and manage service appointments for customers while identifying additional needed services. Provide accurate written estimates for labor and parts, establish and communicate promised repair times, and track repair progress throughout the day. Test-drive vehicles or coordinate with technicians as needed, ensure high customer satisfaction, and advise customers on proper vehicle care in line with manufacturer specifications and safety/regulatory requirements.

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FursaFursa
Sonic Automotive
Sonic Automotive
1 month ago

Service Advisor - Jordan Ford

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Schedule and manage service appointments for customers while identifying additional needed services. Provide accurate written estimates for labor and parts, establish and communicate promised repair times, and track repair progress throughout the day. Test-drive vehicles or coordinate with technicians as needed, ensure high customer satisfaction, and advise customers on proper vehicle care in line with manufacturer specifications and safety/regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Schedule service appointments and obtain customer/vehicle data prior to arrival when possible.
  • •Greet customers and provide complete, accurate written labor and parts cost estimates while establishing promised time.
  • •Check repair progress throughout the day; contact customers about estimate or promised time changes and obtain authorization for additional repairs.
  • •Test-drive the vehicle or refer to the test technician as necessary.
  • •Advise customers on vehicle care and value of maintenance per manufacturer specifications while following safety policies and regulations.

Pay and Benefits

Salary: USD 45,000 - 85,000 annually
Perks:Health InsuranceDentalVisionHsa401kPaid Leave

Key Requirements

  • •High school diploma or the equivalent.
  • •Ability to read and comprehend instructions and information.
  • •Two years of experience in a dealership position.
  • •General knowledge of vehicle mechanical operations.
  • •Excellent oral and written communication skills.
Experience:AutomotiveDealership
Education:High School
Skills:Communication
Licenses:Valid driver license
Certifications:ASE certification
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn