Delivery Associate

Lucid Motors
United States
Workplace: OnsiteFull timeUSD 31 - 34 hourlyFunction: Transportation & Fleet OperationsExperience: 2-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Organizational skills","Problem-solving","Communication","Active listening"]

Coordinate customer vehicle deliveries end to end by confirming delivery details, managing delivery readiness, and conducting pre- and post-delivery conversations. Guide customers through vehicle features and orientation tailored to their needs, using Salesforce to document activities and delivery specifications. Support lease-end vehicle returns by scheduling grounding and intake appointments, completing paperwork, and ensuring vehicles pass final quality checks before handoff.

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FursaFursa
Lucid Motors
Lucid Motors
3 days ago

Delivery Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate customer vehicle deliveries end to end by confirming delivery details, managing delivery readiness, and conducting pre- and post-delivery conversations. Guide customers through vehicle features and orientation tailored to their needs, using Salesforce to document activities and delivery specifications. Support lease-end vehicle returns by scheduling grounding and intake appointments, completing paperwork, and ensuring vehicles pass final quality checks before handoff.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Manage a pipeline of assigned deliveries by communicating with Sales Specialists to align on delivery readiness.
  • •Conduct pre-delivery conversations to confirm details, set expectations, and tailor the delivery experience.
  • •Provide customer vehicle orientation on delivery day and follow up post-delivery to address questions.
  • •Manage lease-end customer pipeline by scheduling grounding and lease return appointments and completing vehicle intake.
  • •Ensure vehicle readiness and complete required paperwork; coordinate final mile transport when needed.
Travel: Low travel

Pay and Benefits

Salary: USD 31 - 34 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •2–5 years of customer-facing professional experience.
  • •Excellent interpersonal and organizational skills with strong prioritization and problem-solving.
  • •Comfort navigating ambiguity and engaging customers in an authentic, courteous manner.
  • •Experience using Salesforce or an equivalent CRM system.
  • •Bachelor’s degree (or equivalent experience) in business, sales, or a related discipline.
Experience:2-5 yearsLuxury retailHospitalityElectric vehiclesCustomer-facing
Education:Bachelor's in business, sales, or related discipline
Skills:Interpersonal skillsOrganizational skillsProblem-solvingCommunicationActive listening
Licenses:Valid driver’s license
Tech Stack:SalesforceCRM

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn