KeyCorp

3 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Provide distinctive client service in a branch by resolving complex client servicing issues and serving as the primary troubleshooter for teller line needs. Coach other tellers to ensure accurate, compliant teller transactions, while managing day-to-day teller scheduling and staffing. Listen for financial wellness opportunities, transition clients to a banker, and support product guidance, compliance, and branch operational standards.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide distinctive in-person client service and act as a resource for resolving complex client servicing issues.
•Coach tellers to ensure efficient, accurate teller functions in a branch setting.
•Manage day-to-day teller line operations, including scheduling, staffing issues, and branch operational standards.
•Identify financial wellness opportunities during client conversations and transition clients to a banker appropriately.
•Follow compliance, audit, and security procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•Minimum of 3 years of demonstrated superior client relationship skills (required).
•Minimum of 3 years of experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsCoachingTeamworkOrganizational skillsTime management

Licenses:Notary License

Tech Stack:PCWindowsCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

3 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide distinctive in-person client service and act as a resource for resolving complex client servicing issues.
•Coach tellers to ensure efficient, accurate teller functions in a branch setting.
•Manage day-to-day teller line operations, including scheduling, staffing issues, and branch operational standards.
•Identify financial wellness opportunities during client conversations and transition clients to a banker appropriately.
•Follow compliance, audit, and security procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•Minimum of 3 years of demonstrated superior client relationship skills (required).
•Minimum of 3 years of experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsCoachingTeamworkOrganizational skillsTime management

Licenses:Notary License

Tech Stack:PCWindowsCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn