Senior Manager, Business Planning and Strategy

Visa
San Francisco
Workplace: OnsiteFull timeUSD 149,800 - 240,100 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsEducation: bachelorsSkills: ["Stakeholder influence","Communication","Executive presentation","Structured problem-solving","Quantitative analysis"]

Lead global process improvement across the CMS customer and seller journey, translating business pain points into scalable operating models, governance, workflows, and measurable performance gains. Own sales process product capabilities, build roadmaps and requirements, and deliver cross-functional programs from discovery to launch and adoption. Drive AI and automation into sales workflows, define KPIs, and deliver executive reporting using operational data to accelerate cycle time, quality, and efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Visa
Visa
3 days ago

Senior Manager, Business Planning and Strategy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead global process improvement across the CMS customer and seller journey, translating business pain points into scalable operating models, governance, workflows, and measurable performance gains. Own sales process product capabilities, build roadmaps and requirements, and deliver cross-functional programs from discovery to launch and adoption. Drive AI and automation into sales workflows, define KPIs, and deliver executive reporting using operational data to accelerate cycle time, quality, and efficiency.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive end-to-end global sales process transformation across the CMS customer and seller journey, including lead management, deal structuring, contracting, and account growth.
  • •Assess current-state processes and system dependencies to design future-state journeys that reduce friction and improve customer and seller experience.
  • •Act as CMS business product owner for sales process tools and workflow capabilities, building roadmaps and defining requirements, success measures, and prioritized backlogs.
  • •Lead cross-functional programs from discovery and design through UAT, testing, launch, adoption, and post-launch improvement across Sales, Finance, Legal, Product, Technology, Data, and regional stakeholders.
  • •Identify and integrate AI and automation into sales workflows to reduce repetitive manual work and improve decision support, supported by prototyping and responsible AI practices.
Travel: Low travel

Pay and Benefits

Salary: USD 149,800 - 240,100 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveWellness Stipend

Key Requirements

  • •8+ years of relevant experience with a Bachelor’s degree, or 5+ years with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years with a PhD.
  • •8+ years of experience in sales operations, revenue operations, product operations, business process transformation, product management, program management, management consulting, or a related field.
  • •Demonstrated experience leading complex, enterprise-scale process improvement or transformation initiatives across multiple functions and geographies.
  • •Experience serving as a product owner or translating business needs into roadmaps, requirements, user stories, workflows, and technology solutions.
  • •Hands-on familiarity with Dynamics CRM, Microsoft Power Platform, Copilot Studio, workflow automation, and generative or agentic AI solutions.
Experience:8+ yearsFintechPaymentsFinancial servicesB2B salesRegulated industry
Education:Bachelor's
Skills:Stakeholder influenceCommunicationExecutive presentationStructured problem-solvingQuantitative analysis
Tech Stack:Microsoft Power PlatformDynamics CRMCopilot StudioClaude CodeAzure FunctionsAzure Key VaultN8nLeanSix SigmaAgileScrumUATJourney mapping

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor