Customer Care Specialist (Cox Automotive Fleet Client Solutions Delivery)
AutoTrader.com
United States
Workplace: RemoteFull timeUSD 18.17 - 27.31 hourlyFunction: Customer Support (Service Desk)Experience: 3-5 yearsEducation: high_schoolSkills: ["Customer-focused","Dependable","Ability to work independently","Collaboration","Problem-solving"]Support Cox Fleet customers during evening and overnight hours by handling a high volume of inbound and outbound calls. Accurately document customer interactions, create transactions for preventative maintenance and service/repairs, and dispatch service requests to the correct market. Coordinate towing and schedule outside vendors for emergency breakdowns, while continuously improving dispatching capabilities and maintaining professional customer rapport.
