Legal Innovation & Operations Lead

Block
San Francisco
Workplace: RemoteFull timeUSD 217,800 - 326,800 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Collaboration","Curiosity","Stakeholder management","Communication","Process optimization"]

Lead Block’s Legal Innovation & Operations team by defining and executing legal tech strategy—setting the roadmap, optimizing processes, and driving automation and AI to improve how legal work is delivered. Manage multi-quarter cross-functional workstreams, oversee legal systems (CLM, eBilling, knowledge management, workflows), and ensure platforms and digital tools are integrated, budget-conscious, and aligned with business needs. Partner across Legal, Policy, IT, Finance, and Business Operations; manage vendor relationships to maximize value.

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Block
Block
2 days ago

Legal Innovation & Operations Lead

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead Block’s Legal Innovation & Operations team by defining and executing legal tech strategy—setting the roadmap, optimizing processes, and driving automation and AI to improve how legal work is delivered. Manage multi-quarter cross-functional workstreams, oversee legal systems (CLM, eBilling, knowledge management, workflows), and ensure platforms and digital tools are integrated, budget-conscious, and aligned with business needs. Partner across Legal, Policy, IT, Finance, and Business Operations; manage vendor relationships to maximize value.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Define and drive legal tech strategy, including vision, roadmap, and delivery of tools that improve team performance and connectivity.
  • •Oversee legal systems (CLM, eBilling, knowledge management, and workflow platforms) to ensure optimization and integration with business needs.
  • •Manage core digital platforms to keep them efficient, intuitive, and budget-conscious.
  • •Partner across Legal, Policy, IT, Finance, and Business Operations to evaluate and roll out technology that streamlines work.
  • •Lead multi-quarter, cross-functional projects to deepen automation, AI, and data-driven insights; manage vendors for measurable value.

Pay and Benefits

Salary: USD 217,800 - 326,800 annually
Perks:Remote WorkHealth InsuranceFlexible TimeRetirement SavingsFamily Planning

Key Requirements

  • •8+ years of experience in legal operations, tech strategy, or a related operations-focused role.
  • •Experience leading automation or AI initiatives that deliver measurable improvements.
  • •Capacity to manage budgets, timelines, and stakeholders with strong attention to detail and follow-through.
  • •Ability to communicate and translate technical details into clear business value.
  • •Familiarity with legal workflow platforms (bonus: hands-on implementation experience such as DocuSign CLM).
Experience:8+ yearsLegal operationsLegal techAutomationAICross-functionalTechnology strategy
Skills:CollaborationCuriosityStakeholder managementCommunicationProcess optimization
Tech Stack:DocuSign CLMCLMEBillingKnowledge managementWorkflow automationWorkflow platformsAutomationAIData-driven insights

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn