Academy Training Manager

A1 Garage Door Service
Phoenix
Workplace: HybridFull timeUSD 110,000 - 120,000 annuallyFunction: Education & TrainingExperience: 5+ yearsSkills: ["Leadership","Coaching","Communication","Organizational skills","Decision making"]

Lead the A-1 Academy by developing 40–60 new technicians monthly through a structured three-and-a-half-week program. Manage a team of 4–5 trainers, oversee day-to-day operations, maintain training standards, and ensure graduates are field-ready, measuring success by retention, productivity, and quality.

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A1 Garage Door Service
A1 Garage Door Service
4 months ago

Academy Training Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the A-1 Academy by developing 40–60 new technicians monthly through a structured three-and-a-half-week program. Manage a team of 4–5 trainers, oversee day-to-day operations, maintain training standards, and ensure graduates are field-ready, measuring success by retention, productivity, and quality.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop a team of 4–5 technical trainers
  • •Observe training delivery and provide real-time coaching and feedback
  • •Set clear performance expectations and conduct direct performance conversations
  • •Reinforce consistent delivery standards across the trainer team
  • •Own daily Academy operations, including cohort scheduling and trainer coverage
  • •Maintain a strong, visible leadership presence in the Academy
  • •Ensure training runs smoothly, professionally, and on schedule
  • •Align training execution with evolving field needs
  • •Ensure curriculum reflects current systems, products, and procedures
  • •Drive consistency in training delivery across all cohorts
  • •Continuously improve programming based on feedback from field leaders
  • •Uphold quality, safety, operational, sales, and customer experience standards
  • •Monitor student progress and engagement throughout the program
  • •Participate in performance and readiness conversations when needed
  • •Support graduation and field-readiness decisions
  • •Ensure technicians are prepared to represent the A-1 brand from day one
  • •Lead or support additional training and operational initiatives as assigned

Pay and Benefits

Salary: USD 110,000 - 120,000 annually
Perks:MedicalDentalVision401kPaid Leave

Key Requirements

  • •5+ years of experience leading a training or learning team
  • •Proven experience coaching facilitators or trainers
  • •Strong understanding of adult learning principles and instructional best practices
  • •Experience supporting technical, field, or operational teams preferred
  • •Ability to lead in a fast-paced, evolving environment
Experience:5+ yearsTrainingLearningInstructional designAdult learning
Skills:LeadershipCoachingCommunicationOrganizational skillsDecision making

Company Brief

A1 Garage Door Service
A1 Garage Door Service provides residential garage door repair, installation, maintenance and replacement services across the United States through a network of local locations and brands.
Industry: Construction
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Phoenix, United States
Founded: 2007
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Glassdoor: 4.5
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