Systems Engineer

Atlas Technica
Singapore
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Communication","Troubleshooting","Organization","Documentation","Problem-solving"]

Provide remote IT support for users across client environments in Singapore, owning and resolving requests via a ticketing system. Troubleshoot Windows and workplace issues across desktops, laptops, mobile devices, peripherals, and networking. Support Microsoft 365 (Exchange Online, SharePoint Online, Intune, Teams, Entra ID) and assist with systems administration like Windows Server, Active Directory, and Group Policy. Escalate complex issues and maintain clear documentation while supporting technical and infrastructure initiatives.

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Atlas Technica
Atlas Technica
1 day ago

Systems Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Provide remote IT support for users across client environments in Singapore, owning and resolving requests via a ticketing system. Troubleshoot Windows and workplace issues across desktops, laptops, mobile devices, peripherals, and networking. Support Microsoft 365 (Exchange Online, SharePoint Online, Intune, Teams, Entra ID) and assist with systems administration like Windows Server, Active Directory, and Group Policy. Escalate complex issues and maintain clear documentation while supporting technical and infrastructure initiatives.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide remote IT support and technical assistance to users across assigned client environments.
  • •Manage and resolve support requests through the organization’s ticketing system.
  • •Troubleshoot end-user issues involving Windows, Microsoft Office, desktops, laptops, mobile devices, and related workplace technologies.
  • •Support Microsoft 365 environments (Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Teams, Entra ID).
  • •Assist with systems administration across Windows Server, Active Directory, Group Policy, identity/access, and endpoint-management technologies.

Key Requirements

  • •2+ years of relevant IT experience in desktop support, systems engineering, systems administration, or a related technical role.
  • •Strong end-user/desktop support experience across Microsoft Windows and Microsoft Office for desktops, laptops, mobile devices, and workplace technologies.
  • •Experience supporting Microsoft 365 environments including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID.
  • •Working knowledge of Microsoft Windows Server, Active Directory, and Group Policy with related systems administration technologies.
  • •Ability to troubleshoot networking fundamentals and communicate effectively with both technical and non-technical users.
Skills:CommunicationTroubleshootingOrganizationDocumentationProblem-solving
Tech Stack:Microsoft WindowsMicrosoft OfficeMicrosoft 365Exchange OnlineSharePoint OnlineMicrosoft IntuneMicrosoft TeamsMicrosoft Entra IDMicrosoft Windows ServerActive DirectoryGroup PolicySophosVMwareHyper-VTCP/IPDNSDHCPLAN/WANVPNRouting

Company Brief

Atlas Technica
Managed service provider delivering cloud-first IT, cybersecurity, and managed infrastructure tailored to hedge funds, private equity firms, and alternative investment organizations.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2016
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