Senior Solutions Engineer, Acquisition | West Coast | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 204,000 - 254,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration","Judgment","Leadership","Problem-solving"]

Join Grafana Labs’ Enterprise Solutions Engineering team as a customer-facing product expert. You’ll partner with Sales to articulate Grafana’s value proposition, own technical engagements to help close high-velocity opportunities, and deliver demos and presentations. You’ll proactively capture feedback from customers and competitors to inform product conversations, while also contributing to enablement through documentation, blogs, videos, and knowledge base content.

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FursaFursa
Grafana Labs
Grafana Labs
1 day ago

Senior Solutions Engineer, Acquisition | West Coast | Remote

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join Grafana Labs’ Enterprise Solutions Engineering team as a customer-facing product expert. You’ll partner with Sales to articulate Grafana’s value proposition, own technical engagements to help close high-velocity opportunities, and deliver demos and presentations. You’ll proactively capture feedback from customers and competitors to inform product conversations, while also contributing to enablement through documentation, blogs, videos, and knowledge base content.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with the Sales team to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical engagement with customers to help close opportunities using advanced technical knowledge and credibility.
  • •Deliver product and technical presentations, demos, technical evaluations, and ongoing enablement.
  • •Proactively provide a feedback loop to internal teams about products and the competitive landscape.
  • •Contribute to public and internal enablement through documentation, blog posts, videos, and knowledge base articles.

Pay and Benefits

Salary: USD 204,000 - 254,000 annually
Equity and Bonus:Equity
Perks:RsusPaid Leave

Key Requirements

  • •5+ years of technical pre-sales experience, ideally with open source technologies or in the metrics/monitoring space.
  • •Be ideally located on the West Coast.
  • •Strong judgment, collaboration, and leadership in a fast-changing startup environment.
  • •First-class written and oral communication skills to collaborate with remote teams and worldwide customers.
  • •A technical mindset and desire to grow technically (including readiness to take on varied duties early in the role).
Experience:5+ yearsOpen sourceMetrics/monitoringPre-salesEnterprise software
Skills:CommunicationCollaborationJudgmentLeadershipProblem-solving

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn