Personal Banker Associate I - West Lansing

Fifth Third Bancorp
Lansing
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Customer-focused","Sales capability","Risk awareness","Professional communication","Confidentiality"]

Join as a Retail Personal Banker I focused on consultative sales to identify and meet customers’ financial needs. During a 9-week onboarding and education program, you’ll rotate through operations and sales/service, then use products and approved marketing tools to cross-sell, set appointments, and grow relationships. You’ll also process teller transactions, support risk management, and guide customers through loans and bankcard processes while meeting goals tied to the Financial Center P&L.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

Personal Banker Associate I - West Lansing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Closed

Job Summary

Join as a Retail Personal Banker I focused on consultative sales to identify and meet customers’ financial needs. During a 9-week onboarding and education program, you’ll rotate through operations and sales/service, then use products and approved marketing tools to cross-sell, set appointments, and grow relationships. You’ll also process teller transactions, support risk management, and guide customers through loans and bankcard processes while meeting goals tied to the Financial Center P&L.
Location: Lansing
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities, including community financial literacy events.
  • •Process teller transactions and participate in the consumer loan and bankcard process, owning sourced loans from application through closing.

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Consumer bankingFinancial services
Education:Bachelor's
Skills:Customer-focusedSales capabilityRisk awarenessProfessional communicationConfidentiality
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSNationwide Mortgage Licensing System

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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