GuidePoint Security

1 month ago

IT Director- Sales & Service Technology- Remote (Anywhere in the U.S.)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead the Salesforce-centered Sales & Service technology stack, integrations, and business processes across Sales, Service, and related platforms. Drive platform health, governance, and delivery excellence; partner with analysts, architects, and PMs to translate business needs into scalable designs; oversee DevOps, AI enablement, and KPI reporting to enable revenue operations and customer success.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Director level

Key Responsibilities

•Own the Sales & Service technology operating model, platform strategy, roadmap alignment, governance framework, and execution plan across Salesforce-centered and adjacent Sales & Service platforms in alignment with corporate objectives and enterprise architecture standards.
•Drive business process transformation across sales operations, lead-to-cash, quote-to-cash, PSA/Certinia, professional services delivery, finance handoffs, reporting, automation, and operational maturity.
•Own alignment between internal business outcomes, Business Analyst-led requirements, architect-approved solution designs, technical delivery decisions, resource plans, and long-term platform direction.
•Facilitate executive, business process, architectural, technical, vendor, and delivery conversations to drive clear decisions, prioritization, accountability, change adoption, and measurable outcomes.
•Maintain backlog and sprint discipline in partnership with project management, ensuring sprint priorities, scope, readiness, dependencies, carryover, and delivery commitments remain visible and actionable.

Travel: Low travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalTime OffRetirementPet BenefitMobile Allowance

Key Requirements

•Proven leadership experience in enterprise Sales & Service technology, business systems, CRM, revenue operations, PSA, or Salesforce platform environments.
•Deep technical fluency across Salesforce and adjacent systems, including Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Certinia PSA, Data Cloud, Flow, Apex, Lightning Web Components, APIs, middleware, integrations, metadata, environments, security model, data model, and platform limits.
•Experience governing adjacent Sales & Service platforms such as ZoomInfo, Outreach, sales engagement tools, data enrichment tools, PSA systems, and connected SaaS applications.
•Experience evaluating Salesforce architecture, solution designs, technical tradeoffs, integration patterns, data flows, and delivery risks with architects, developers, administrators, and implementation partners.
•Educational & professional credentials include a Bachelor's degree and 12+ years in enterprise technology delivery; 10+ years owning Salesforce-centered strategy, roadmap, and delivery governance.

Experience:SalesforceCRMSales operationsRevenue operationsSales & Service technology

Education:Bachelor's

Skills:LeadershipCommunicationStakeholder managementStrategic thinkingVendor management

Languages:English

Tech Stack:SalesforceSales CloudService CloudRevenue Cloud/CPQCertinia PSAData CloudFlowApexLightning Web ComponentsAPIsMiddlewareIntegrationsCI/CDSandboxZoomInfoOutreachAgentforceEinstein

Company Brief

GuidePoint Security

Provides cybersecurity consulting, managed security services, incident response, cloud and network security, and compliance solutions to enterprises and government organizations, helping clients identify, mitigate, and respond to cyber threats across complex environments.

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Herndon, United States

Founded: 2010

Website LinkedIn

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GuidePoint Security

1 month ago

IT Director- Sales & Service Technology- Remote (Anywhere in the U.S.)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Director level

Key Responsibilities

•Own the Sales & Service technology operating model, platform strategy, roadmap alignment, governance framework, and execution plan across Salesforce-centered and adjacent Sales & Service platforms in alignment with corporate objectives and enterprise architecture standards.
•Drive business process transformation across sales operations, lead-to-cash, quote-to-cash, PSA/Certinia, professional services delivery, finance handoffs, reporting, automation, and operational maturity.
•Own alignment between internal business outcomes, Business Analyst-led requirements, architect-approved solution designs, technical delivery decisions, resource plans, and long-term platform direction.
•Facilitate executive, business process, architectural, technical, vendor, and delivery conversations to drive clear decisions, prioritization, accountability, change adoption, and measurable outcomes.
•Maintain backlog and sprint discipline in partnership with project management, ensuring sprint priorities, scope, readiness, dependencies, carryover, and delivery commitments remain visible and actionable.

Travel: Low travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalTime OffRetirementPet BenefitMobile Allowance

Key Requirements

•Proven leadership experience in enterprise Sales & Service technology, business systems, CRM, revenue operations, PSA, or Salesforce platform environments.
•Deep technical fluency across Salesforce and adjacent systems, including Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Certinia PSA, Data Cloud, Flow, Apex, Lightning Web Components, APIs, middleware, integrations, metadata, environments, security model, data model, and platform limits.
•Experience governing adjacent Sales & Service platforms such as ZoomInfo, Outreach, sales engagement tools, data enrichment tools, PSA systems, and connected SaaS applications.
•Experience evaluating Salesforce architecture, solution designs, technical tradeoffs, integration patterns, data flows, and delivery risks with architects, developers, administrators, and implementation partners.
•Educational & professional credentials include a Bachelor's degree and 12+ years in enterprise technology delivery; 10+ years owning Salesforce-centered strategy, roadmap, and delivery governance.

Experience:SalesforceCRMSales operationsRevenue operationsSales & Service technology

Education:Bachelor's

Skills:LeadershipCommunicationStakeholder managementStrategic thinkingVendor management

Languages:English

Tech Stack:SalesforceSales CloudService CloudRevenue Cloud/CPQCertinia PSAData CloudFlowApexLightning Web ComponentsAPIsMiddlewareIntegrationsCI/CDSandboxZoomInfoOutreachAgentforceEinstein

Company Brief

GuidePoint Security

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Herndon, United States

Founded: 2010

Website LinkedIn