Geologist with Relationship Management Experience (Abingdon, OXF, GB, OX14 4RW)

Halliburton
United Kingdom
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceEducation: high_schoolSkills: ["Customer focus","Communication and presentation skills","Technical problem-solving","Relationship management","Training and coaching","Collaboration and teamwork","Organisational skills","Continuous improvement mindset"]

Serve as a primary technical contact for assigned Neftex customers, helping them onboard successfully and adopt Neftex subscription capabilities across exploration and subsurface workflows. Deliver onboarding and refresher training, troubleshoot workflow and product usage challenges, and establish regular customer touchpoints to monitor engagement and health. Gather and relay customer feedback to Product Management and R&D, support validation/beta programs, and drive continuous improvement in customer experience and product adoption.

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FursaFursa
Halliburton
Halliburton
19 hours ago

Geologist with Relationship Management Experience (Abingdon, OXF, GB, OX14 4RW)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a primary technical contact for assigned Neftex customers, helping them onboard successfully and adopt Neftex subscription capabilities across exploration and subsurface workflows. Deliver onboarding and refresher training, troubleshoot workflow and product usage challenges, and establish regular customer touchpoints to monitor engagement and health. Gather and relay customer feedback to Product Management and R&D, support validation/beta programs, and drive continuous improvement in customer experience and product adoption.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Act as the primary technical contact for assigned Neftex customers, providing onboarding, workflow guidance, and ongoing engagement to drive adoption and customer success.
  • •Support onboarding and develop/execute adoption plans to increase user engagement and utilisation, helping customers integrate Neftex into their exploration and subsurface workflows.
  • •Investigate and troubleshoot workflow and product usage challenges; coordinate with Product Specialists and Development teams to resolve customer issues.
  • •Deliver onboarding sessions and refresher training (workshops, technical demonstrations), and maintain educational materials, workflow examples, and demonstration content.
  • •Collect and communicate customer feedback to Product Management and Development teams, acting as a liaison and supporting product validation, evaluation, and beta programmes.

Key Requirements

  • •Degree in geoscience, geology, geophysics, earth sciences, or related field.
  • •Experience in exploration/subsurface/geoscience-focused environments.
  • •Understanding of exploration and subsurface workflows.
  • •Experience delivering technical support, user training, or customer-facing services.
  • •Ability to communicate effectively with technical and non-technical audiences and troubleshoot problems.
Experience:GeoscienceExplorationSubsurface
Education:High School in Geoscience / Geology / Geophysics / Earth Sciences (or related)
Skills:Customer focusCommunication and presentation skillsTechnical problem-solvingRelationship managementTraining and coachingCollaboration and teamworkOrganisational skillsContinuous improvement mindset

Company Brief

Halliburton
Provides oilfield services and products to the energy industry, including drilling, evaluation, completion, production and well intervention technologies, as well as engineering and project management solutions for oil and gas operators worldwide.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1919
WebsiteLinkedIn