KeyCorp

6 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Lead and coach tellers in an in-branch setting while serving as a trusted problem solver for complex client service and account needs. Manage day-to-day teller line coverage, cash handling accuracy, and branch operational standards, while supporting compliance, audit, and security procedures. Listen for financial wellness opportunities, use financial wellness tools, and transition clients to bankers for deeper conversations. Assist with onboarding and product/policy knowledge to improve client experience and operational effectiveness.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide a strong client experience by being present with clients and teammates and realizing the impact of your work in the branch.
•Coach tellers to ensure efficient, accurate performance of teller functions and take responsibility for teller operations in an in-person branch.
•Serve as a resource to identify and resolve more complex client servicing issues; listen for financial wellness opportunities and transition clients to a banker.
•Manage day-to-day teller line duties including scheduling, staffing issues, coaching, and overseeing branch operational standards; provide guidance on operational/regulatory procedures.
•Follow compliance, audit, and security procedures and balance cash drawers within balancing guidelines; support onboarding and training for new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience.
•Minimum of 3 years’ experience in superior client relationship skills.
•Minimum of 3 years’ experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks.

Experience:3+ years

Education:High School

Skills:Client relationship skillsTeamworkLeadershipOrganizational skillsTime managementIntegrity

Licenses:Notary License

Certifications:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

6 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide a strong client experience by being present with clients and teammates and realizing the impact of your work in the branch.
•Coach tellers to ensure efficient, accurate performance of teller functions and take responsibility for teller operations in an in-person branch.
•Serve as a resource to identify and resolve more complex client servicing issues; listen for financial wellness opportunities and transition clients to a banker.
•Manage day-to-day teller line duties including scheduling, staffing issues, coaching, and overseeing branch operational standards; provide guidance on operational/regulatory procedures.
•Follow compliance, audit, and security procedures and balance cash drawers within balancing guidelines; support onboarding and training for new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience.
•Minimum of 3 years’ experience in superior client relationship skills.
•Minimum of 3 years’ experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks.

Experience:3+ years

Education:High School

Skills:Client relationship skillsTeamworkLeadershipOrganizational skillsTime managementIntegrity

Licenses:Notary License

Certifications:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn