CRM Engagement Intern

Back Market
Paris
Workplace: OnsiteInternshipEUR 1,200 - 1,400 monthlyFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Communication","Detail-oriented","Experimentation","Independence","Data affinity"]

Support the CRM team in creating and launching multi-channel lifecycle marketing campaigns across email, push notifications, and in-app experiences. Help design and improve transactional customer communications, working with Product and Engineering to define data needs and build end-to-end CRM flows. Run A/B tests, analyze results, and support CRM automation efforts to deliver more efficient, personalized messaging for users across all markets.

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FursaFursa
Back Market
Back Market
4 days ago

CRM Engagement Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support the CRM team in creating and launching multi-channel lifecycle marketing campaigns across email, push notifications, and in-app experiences. Help design and improve transactional customer communications, working with Product and Engineering to define data needs and build end-to-end CRM flows. Run A/B tests, analyze results, and support CRM automation efforts to deliver more efficient, personalized messaging for users across all markets.
Location: Paris
Workplace: Onsite
Employment Type: Internship · 6 months
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Lead the creation and implementation of multi-channel lifecycle marketing campaigns in partnership with brand, business, and design teams.
  • •Brainstorm, implement, and analyze transactional CRM communications that enhance existing customer journeys and support new ones.
  • •Work with Product and Engineering teams to define data needs and build end-to-end CRM flows.
  • •Conduct A/B testing, analyze results, and provide recommendations for strategic improvements.
  • •Support CRM automation to increase process efficiency and enable dynamic, personalized user content.

Pay and Benefits

Salary: EUR 1,200 - 1,400 monthly
Perks:Remote WorkFlex Days

Key Requirements

  • •Comfortable working and speaking in English with excellent written and verbal communication skills.
  • •Highly detail-oriented with a creative experimentation and testing mindset.
  • •Comfort with both technical CRM work (automation, data integration) and creative content/design.
  • •Experience using a CRM campaign management tool; Braze is a plus.
  • •Affinity with data, numbers, and statistics, and either marketing experience or marketing experience in CRM as a plus.
Experience:MarketingCRM
Skills:CommunicationDetail-orientedExperimentationIndependenceData affinity
Languages:English
Tech Stack:CRMBrazeEmailPush notificationsIn-app

Company Brief

Back Market
Online marketplace selling refurbished electronics (smartphones, laptops, tablets, appliances) aiming to make renewed tech trustworthy, affordable and sustainable across multiple countries.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2014
Glassdoor
Glassdoor: 4.0
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