Manager - Health Coordination

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Canonical indexed version, validated from employer's careers page.

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage onsite patient cases for Bupa Connected Care, ensuring patient-centered service, operational excellence, and compliance with procedures. Coordinate medical requests (admissions, medication dispensing, lab/radiology, information retrieval, referrals), and support administrative activities across admissions, discharges, and transfers. Resolve member and hospital feedback with minimal escalation, drive complaint recovery actions, and maintain hospital/provider compliance and relationships while supporting maternity, pediatric, and special-needs cases.

Location: Saudi Arabia

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Ensure patient-centered services for onsite cases and follow CARE CONNECT procedures and department standards.
•Engage patients, hospital staff, and care connects business units; manage medical requests including admissions, medication dispensing, lab/radiology, medical information retrieval, and referrals.
•Support administrative processes for admissions, discharges, transfers, and release of information for continuity of care.
•Support medically maternity, pediatric, and special-needs cases while resolving issues with members and hospital staff with minimal escalation.
•Ensure provider/hospital compliance to agreed service standards, manage complaints/service failures, and help standardize recovery solutions while strengthening hospital relationships.

Key Requirements

•4–6 years of experience.
•Bachelor's degree in nursing or pharmacy or any related medical field.
•Demonstrated healthcare coordination experience, including patient care and medical coordination.
•Strong multi-cultural interpersonal and communication skills for working with patients, families, and the healthcare team.
•Ability to plan, maintain control under stress, prioritize tasks, and handle multiple requests accurately and timely.

Experience:4-6 years

Education:Bachelor's in Nursing or pharmacy (or related medical field)

Skills:Multicultural communicationInterpersonal skillsPlanningPrioritizationAbility to work under stress

Company Brief

Bupa Arabia

Website

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Bupa Arabia

1 month ago

Manager - Health Coordination

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Saudi Arabia

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Ensure patient-centered services for onsite cases and follow CARE CONNECT procedures and department standards.
•Engage patients, hospital staff, and care connects business units; manage medical requests including admissions, medication dispensing, lab/radiology, medical information retrieval, and referrals.
•Support administrative processes for admissions, discharges, transfers, and release of information for continuity of care.
•Support medically maternity, pediatric, and special-needs cases while resolving issues with members and hospital staff with minimal escalation.
•Ensure provider/hospital compliance to agreed service standards, manage complaints/service failures, and help standardize recovery solutions while strengthening hospital relationships.

Key Requirements

•4–6 years of experience.
•Bachelor's degree in nursing or pharmacy or any related medical field.
•Demonstrated healthcare coordination experience, including patient care and medical coordination.
•Strong multi-cultural interpersonal and communication skills for working with patients, families, and the healthcare team.
•Ability to plan, maintain control under stress, prioritize tasks, and handle multiple requests accurately and timely.

Experience:4-6 years

Education:Bachelor's in Nursing or pharmacy (or related medical field)

Skills:Multicultural communicationInterpersonal skillsPlanningPrioritizationAbility to work under stress

Company Brief

Bupa Arabia

Website