doola

1 month ago

Partnerships Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Join doola as the first dedicated partner success seat, owning post-sale lifecycle for embedded API and white-label partners. You’ll drive onboarding, activation, expansion, and renewal, track formation volume and downstream revenue, and collaborate with product, operations, and sales to surface API opportunities in fintech/API infrastructure ecosystems.

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive partners from contract signature to first live formation within 14 to 30 days
•Maintain a documented health score (formation volume) for every active partner
•Run structured quarterly business reviews (QBRs) and proactive touchpoints
•Manage the at-risk designation process and own escalation paths
•Surface API expansion opportunities (annual reports, ITIN, tax downstream attach) and track partner-sourced downstream revenue as core metrics

Pay and Benefits

Perks:Remote Work

Key Requirements

•3 to 6+ years in B2B SaaS account management, customer success, or partnerships.
•Managed a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs)
•Owned or contributed to a partner onboarding playbook
•Worked cross-functionally with product and engineering on API or integration requests
•Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through

Experience:3-6 yearsSaaSFinTechAPIs

Education:Bachelor's

Skills:HubSpotCRMCommunicationRelationship buildingProblem-solving

Languages:English

Tech Stack:APIHubSpotCRMWebhooks

Company Brief

doola

Provides a platform to help founders and entrepreneurs form and manage U.S. companies remotely, handling company formation, EIN acquisition, registered agent services, compliance, and banking integrations for international and domestic founders.

Industry: LegalTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Miami, United States

Founded: 2020

Website LinkedIn

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doola

1 month ago

Partnerships Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive partners from contract signature to first live formation within 14 to 30 days
•Maintain a documented health score (formation volume) for every active partner
•Run structured quarterly business reviews (QBRs) and proactive touchpoints
•Manage the at-risk designation process and own escalation paths
•Surface API expansion opportunities (annual reports, ITIN, tax downstream attach) and track partner-sourced downstream revenue as core metrics

Pay and Benefits

Perks:Remote Work

Key Requirements

•3 to 6+ years in B2B SaaS account management, customer success, or partnerships.
•Managed a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs)
•Owned or contributed to a partner onboarding playbook
•Worked cross-functionally with product and engineering on API or integration requests
•Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through

Experience:3-6 yearsSaaSFinTechAPIs

Education:Bachelor's

Skills:HubSpotCRMCommunicationRelationship buildingProblem-solving

Languages:English

Tech Stack:APIHubSpotCRMWebhooks

Company Brief

doola

Industry: LegalTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Miami, United States

Founded: 2020

Website LinkedIn