Delivery Hero

3 days ago

Senior Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own relationships with Glovo’s Q-commerce Retail and Specialties partners, including acquiring partners and ensuring strong performance across KPIs. Analyze key metrics and partner business growth, coordinate across Glovo teams, and maintain partner content quality. Drive visibility through partner offline marketing activations and improve revenue via commission renegotiations and partner monetization, acting as the primary point of contact to support company goals and OKRs.

Location: Kampala

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Establish and maintain proactive relationships with Q-commerce partners, especially Retail and Specialties (e.g., pharmacies, grocers).
•Own partner business performance, ensure growth, and build reports to analyze KPIs and progress toward goals and OKRs.
•Acquire partners and manage relationships across the P&L.
•Ensure partner content quality.
•Increase visibility via partner offline marketing activations and improve revenue through commission renegotiations and partner monetization.

Key Requirements

•4+ years of relevant hands-on sales, account management, or consulting experience.
•Strong commercial and negotiation skills.
•Strong analytical skills to identify root causes and solve problems using data.
•Get-things-done mindset: proactive, organized, and detail-oriented.
•Exceptional verbal and written communication skills with strong relationship-building.

Experience:4+ yearsSalesAccount managementConsulting

Skills:CommunicationNegotiationAnalytical thinkingRelationship buildingProactive

Languages:English

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

3 days ago

Senior Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Kampala

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Establish and maintain proactive relationships with Q-commerce partners, especially Retail and Specialties (e.g., pharmacies, grocers).
•Own partner business performance, ensure growth, and build reports to analyze KPIs and progress toward goals and OKRs.
•Acquire partners and manage relationships across the P&L.
•Ensure partner content quality.
•Increase visibility via partner offline marketing activations and improve revenue through commission renegotiations and partner monetization.

Key Requirements

•4+ years of relevant hands-on sales, account management, or consulting experience.
•Strong commercial and negotiation skills.
•Strong analytical skills to identify root causes and solve problems using data.
•Get-things-done mindset: proactive, organized, and detail-oriented.
•Exceptional verbal and written communication skills with strong relationship-building.

Experience:4+ yearsSalesAccount managementConsulting

Skills:CommunicationNegotiationAnalytical thinkingRelationship buildingProactive

Languages:English

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor