FAE/ Field Support Manager

AMD
Shenzhen
Workplace: OnsiteFull timeFunction: SalesExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership ability","Customer-facing","Teamwork","Communication","Presentation","Technical training","Document writing"]

Lead Field Application Engineering support for AMD EPYC/MI products in Datacenter Platforms for PRC partners. Partner with PRC DataCenter OEM teams and internal Engineering and BU groups to identify design-in opportunities and deliver technical support to achieve sell-through targets. Apply deep datacenter and DCGPU architecture knowledge, performance testing methods, and strong customer-facing communication, while coordinating frequent domestic travel and English/Mandarin technical enablement.

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FursaFursa
AMD
AMD
5 days ago

FAE/ Field Support Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead Field Application Engineering support for AMD EPYC/MI products in Datacenter Platforms for PRC partners. Partner with PRC DataCenter OEM teams and internal Engineering and BU groups to identify design-in opportunities and deliver technical support to achieve sell-through targets. Apply deep datacenter and DCGPU architecture knowledge, performance testing methods, and strong customer-facing communication, while coordinating frequent domestic travel and English/Mandarin technical enablement.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Support AMD EPYC/MI products for datacenter platforms with PRC partners.
  • •Collaborate with PRC DataCenter OEM teams to identify design-in opportunities.
  • •Provide technical support to ensure sell-through targets.
  • •Work with multinational internal Engineering and BU teams to support customer needs.
  • •Perform required customer-facing technical enablement and documentation/training (English/Mandarin).
Travel: High travel

Key Requirements

  • •10+ years of datacenter technical field support or MNC datacenter R&D experience is a MUST.
  • •Experience in MNC datacenter customer support or datacenter architect experience is preferred.
  • •Familiarity with datacenter and DCGPU architecture and basic performance test tools and methods.
  • •Familiarity with x86 architecture and basic structure of computer/server, plus application performance tuning.
  • •Proficiency with Linux (CentOS, RHEL, SUSE) and strong kernel debug/development experience is a plus.
Experience:10+ yearsDatacenterOEMR&DX86Linux
Education:Bachelor's in Computer Science, Computer Engineering or Electrical Engineering
Skills:Leadership abilityCustomer-facingTeamworkCommunicationPresentationTechnical trainingDocument writing
Languages:EnglishMandarin
Tech Stack:LinuxCentOSRHELSUSEX86Kernel debug

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn