Senior Director, Growth & Commerce Product Analytics

NBC Universal
New York
Workplace: HybridFull timeUSD 230,000 - 280,000 annuallyFunction: Data Analytics & Business IntelligenceEducation: bachelorsSkills: ["Leadership","Influence","Communication","Cross-functional collaboration"]

Lead Growth & Commerce Product Analytics for a global streaming portfolio, partnering with Product, Engineering, Growth, and business teams to translate customer behavior and product performance into measurable subscriber and revenue outcomes. Own analytics strategy, operating model, and experimentation quality across acquisition, conversion, retention, upgrades, pricing/packaging, winback, and monetization. Scale trusted, AI-enabled analytics and self-service workflows using Databricks, dashboards, and diagnostic tools.

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FursaFursa
NBC Universal
NBC Universal
3 days ago

Senior Director, Growth & Commerce Product Analytics

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Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead Growth & Commerce Product Analytics for a global streaming portfolio, partnering with Product, Engineering, Growth, and business teams to translate customer behavior and product performance into measurable subscriber and revenue outcomes. Own analytics strategy, operating model, and experimentation quality across acquisition, conversion, retention, upgrades, pricing/packaging, winback, and monetization. Scale trusted, AI-enabled analytics and self-service workflows using Databricks, dashboards, and diagnostic tools.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Director level

Key Responsibilities

  • •Build and lead a high-performing Growth & Commerce Product Analytics team focused on subscriber growth, retention/churn reduction, and ARPU.
  • •Develop and execute the analytics strategy, operating model, and roadmap for Growth & Commerce Product Analytics across NBC Global Streaming.
  • •Identify high-value opportunities across acquisition, conversion, retention, upgrades, pricing and packaging, winback, offers, partnerships, account management, and monetization.
  • •Partner with Product, Engineering, Growth, and other teams to prioritize product bets, diagnose customer friction, and connect roadmap decisions to subscriber and revenue outcomes.
  • •Improve the experimentation roadmap by strengthening hypothesis quality, metric definition, guardrails, test sequencing, readouts, and application of learnings; ensure data quality via instrumentation and data engineering.

Pay and Benefits

Salary: USD 230,000 - 280,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •10+ years of experience in product analytics, growth analytics, commerce analytics, data science, or business analytics in a high-scale digital product environment.
  • •6+ years of people management experience building and elevating high-performing teams of managers and individual contributors.
  • •Direct experience supporting growth and commerce product teams across areas such as subscriptions, lifecycle, retention, monetization, eCommerce, and the customer journey.
  • •Strong business acumen across subscriber growth, churn reduction, ARPU, LTV, paid conversion, upgrades, pricing and packaging, winback, offer performance, and funnel optimization.
  • •Hands-on technical skills with SQL and large-scale datasets, plus experience using Python, R, notebooks, Databricks (or similar) for analysis, workflow automation, and analytical quality.
Experience:High-scale digital productsMediaStreamingECommerceSubscriptionsConsumer technology
Education:Bachelor's in quantitative, technical, business, scientific, or related field
Skills:LeadershipInfluenceCommunicationCross-functional collaboration
Languages:English
Tech Stack:SQLPythonRNotebooksDatabricksDatabricks SQLDelta LakeDatabricks GenieDashboardsSelf-service analyticsAI-enabled analytics workflows

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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