Team Lead - IT Tele Sales

Zaintech
Egypt
Workplace: OnsiteFull timeFunction: SalesExperience: 4-7 yearsEducation: bachelorsSkills: ["Leadership","Coaching","Team management","Communication","Customer focus"]

Lead a high-performing SMB tele-sales team focused on account growth, upsell and cross-sell opportunities, and new SMB customer acquisition. Drive pipeline generation, deal closure, and revenue growth while collaborating with Sales leadership and Account Managers to optimize SMB portfolio performance and CRM discipline.

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FursaFursa
Zaintech
Zaintech
4 months ago

Team Lead - IT Tele Sales

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead a high-performing SMB tele-sales team focused on account growth, upsell and cross-sell opportunities, and new SMB customer acquisition. Drive pipeline generation, deal closure, and revenue growth while collaborating with Sales leadership and Account Managers to optimize SMB portfolio performance and CRM discipline.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead, coach, and manage a team of Tele Sales Executives / SDRs responsible for SMB account management and lead generation
  • •Drive overall team performance across: Upsell revenue, Cross-sell opportunities, and New SMB customer acquisition
  • •Conduct regular coaching sessions, call reviews, and performance feedback discussions
  • •Foster a performance-driven and customer-focused team culture aligned with business objectives
  • •Ensure strong adherence to CRM hygiene, reporting accuracy, and forecasting discipline using Salesforce or similar platforms

Key Requirements

  • •4–7 years of experience in: B2B sales, Inside sales, SMB account management, Lead generation environments
  • •Proven track record in: Upselling, Cross-selling, Closing SMB and short-cycle sales opportunities
  • •Prior experience leading, mentoring, or coaching sales teams (formal or informal leadership experience)
  • •Strong understanding of ICT, technology services, or digital solutions sales is preferred
  • •Hands-on experience with Salesforce or similar CRM platforms
Experience:4-7 yearsInformation Technology and Services
Education:Bachelor's
Skills:LeadershipCoachingTeam managementCommunicationCustomer focus
Languages:English
Tech Stack:Salesforce

Company Brief

Zaintech
Zaintech is the digital services and technology arm of Zain Group, delivering cloud, managed services, cybersecurity, contact center, and digital transformation solutions to enterprises and carriers across the Middle East and Africa.
Industry: Consulting
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Kuwait City, Kuwait
WebsiteLinkedIn