Senior Content Designer

NTT
London
Full timeFunction: Design (Product/UX/UI/Visual)Experience: 4-6 yearsSkills: ["Content strategy","Content governance","Stakeholder communication","Mentoring","Collaboration"]

Build and shape Tangity UK’s content design capability in a strategic, hands-on role spanning high-level content strategy and detailed writing and structuring. Partner with UX, service design, and research to embed content as a core design discipline across interfaces, forms, notifications, chat, and AI agent experiences. Lead client engagements, run content audits, define governance and style guides, and mentor designers as you grow the UK offering.

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NTT
NTT
1 week ago

Senior Content Designer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Closed

Job Summary

Build and shape Tangity UK’s content design capability in a strategic, hands-on role spanning high-level content strategy and detailed writing and structuring. Partner with UX, service design, and research to embed content as a core design discipline across interfaces, forms, notifications, chat, and AI agent experiences. Lead client engagements, run content audits, define governance and style guides, and mentor designers as you grow the UK offering.
Location: London
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Sr. Director level

Key Responsibilities

  • •Set the content design strategy and vision for client engagements, aligning content, UX, and business goals.
  • •Lead content design on complex, multi-workstream programmes with UX, service design, research, and delivery leads.
  • •Act as a senior client-facing consultant, presenting strategy and defending design decisions.
  • •Develop content strategies and governance frameworks aligned to brand, tone of voice, accessibility, and business objectives.
  • •Design conversational flows, prompts, and structured content for AI-driven products, working with product and engineering teams on LLM-based experiences.

Key Requirements

  • •4-6 years experience in product design, including work on AI-enabled products or services.
  • •Strong experience designing conversational, adaptive, or predictive interfaces, with UX fundamentals.
  • •Experience designing for machine learning, generative AI, or intelligent automation, including understanding model uncertainty and edge cases.
  • •Ability to prototype complex interactions and flows using tools such as Figma.
  • •Experience collaborating with Engineers and Data Scientists and using AI tools within your design workflow.
Experience:4-6 yearsAIProduct designGenerative AIConversational AIIntelligent automation
Skills:Content strategyContent governanceStakeholder communicationMentoringCollaboration
Tech Stack:FigmaLLMLow-codeNo-code

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn