LN Venues, Box Office Manager - Old National Centre

Live Nation Entertainment
Indianapolis
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: bachelorsSkills: ["Leadership","Communication","Organizational skills","Problem-solving","Attention to detail"]

Oversee day-to-day box office operations at assigned venues, serving as the primary point of contact for ticketing needs and guest issues. Manage and supervise box office staff, ensure compliance with company ticketing policies (including ADA practices), and run event-day ticket sales, will call, scanning, and reporting. Maintain accurate accounting and cash-handling records, prepare settlements, and collaborate with internal teams and venue partners to set up events and optimize ticket inventory and revenue.

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Live Nation Entertainment
Live Nation Entertainment
3 days ago

LN Venues, Box Office Manager - Old National Centre

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee day-to-day box office operations at assigned venues, serving as the primary point of contact for ticketing needs and guest issues. Manage and supervise box office staff, ensure compliance with company ticketing policies (including ADA practices), and run event-day ticket sales, will call, scanning, and reporting. Maintain accurate accounting and cash-handling records, prepare settlements, and collaborate with internal teams and venue partners to set up events and optimize ticket inventory and revenue.
Location: Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Serve as the primary point of contact for all ticketing-related matters and cultivate relationships with promoters, staff, guests, and partners.
  • •Recruit, train, schedule, and supervise box office staff while ensuring adherence to ticket operations policies and procedures.
  • •Manage box office operations during events, including ticket sales, will call, ticket scanning, inventory, and related reporting.
  • •Maintain box office accounting records and archives, perform safe reconciliations, prepare deposits, and complete settlement reports.
  • •Build and maintain events in ticketing software, support event setup and ticket holds/releases, and implement new TM1 ticketing technologies as provided by Ticketmaster.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •Bachelor’s degree from an accredited university or comparable work experience.
  • •2-3 years of experience as a box office manager or representative, including management level work experience.
  • •Strong knowledge of customer service, computer operations, and accounting/cash management procedures.
  • •Understanding of ticketing systems including Ticketmaster Host, Archtics, AccountManager, and the TM1 product suite.
  • •Ability to lead and communicate professionally, prioritize under pressure, and handle potentially volatile situations with tact.
Experience:2-3 years
Education:Bachelor's
Skills:LeadershipCommunicationOrganizational skillsProblem-solvingAttention to detail
Tech Stack:Ticketmaster HostArchticsAccountManagerTM1 EntryTM1 SalesTM1 EventsMicrosoft OfficeOutlookExcelWord

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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