Ferguson

3 weeks ago

Sales Support Representative-HVAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Support HVAC customers by partnering with sales associates to recommend products and solutions, prepare timely quotations, and ensure accurate sales orders. Coordinate customer deliveries and answer sales calls with information and resolution of concerns. Use a CRM system and phone tools effectively while maintaining responsiveness, quick decision-making, and strong follow-through in a fast-paced environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Support customer needs with sales associates by determining best products and solutions.
•Provide personalized customer service via timely quotations and accurate sales orders.
•Coordinate deliveries on behalf of customers.
•Answer sales calls for general information and resolve customer concerns.
•Use CRM and phone systems effectively to support customer interactions.

Pay and Benefits

Salary: USD 17.77 - 28.42 hourly

Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

•0-3 years of sales and/or customer service experience is preferred.
•Experience in plumbing, HVAC, or other trades is a plus.
•Strong sales skills, including the ability to upsell.
•Respond quickly to customer needs and make timely decisions.
•General digital literacy, including Microsoft Office, and ability to learn product knowledge and processes.

Skills:Customer-focusedUpsellingRelationship buildingFast-paced executionResponsive decision-making

Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson

A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newport News, United States

Founded: 1887

Website LinkedIn

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Ferguson

3 weeks ago

Sales Support Representative-HVAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Support customer needs with sales associates by determining best products and solutions.
•Provide personalized customer service via timely quotations and accurate sales orders.
•Coordinate deliveries on behalf of customers.
•Answer sales calls for general information and resolve customer concerns.
•Use CRM and phone systems effectively to support customer interactions.

Pay and Benefits

Salary: USD 17.77 - 28.42 hourly

Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

•0-3 years of sales and/or customer service experience is preferred.
•Experience in plumbing, HVAC, or other trades is a plus.
•Strong sales skills, including the ability to upsell.
•Respond quickly to customer needs and make timely decisions.
•General digital literacy, including Microsoft Office, and ability to learn product knowledge and processes.

Skills:Customer-focusedUpsellingRelationship buildingFast-paced executionResponsive decision-making

Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newport News, United States

Founded: 1887

Website LinkedIn