Inside Sales Representative -HVAC

Ferguson
Montana
Workplace: OnsiteFull timeUSD 17.77 - 28.42 hourlyFunction: SalesSkills: ["Customer-focused","Upselling","Relationship building","Fast-paced execution","Responsive decision-making"]

Support HVAC customers by partnering with sales associates to recommend products and solutions, prepare timely quotations, and ensure accurate sales orders. Coordinate customer deliveries and answer sales calls with information and resolution of concerns. Use a CRM system and phone tools effectively while maintaining responsiveness, quick decision-making, and strong follow-through in a fast-paced environment.

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Ferguson
Ferguson
2 months ago

Inside Sales Representative -HVAC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support HVAC customers by partnering with sales associates to recommend products and solutions, prepare timely quotations, and ensure accurate sales orders. Coordinate customer deliveries and answer sales calls with information and resolution of concerns. Use a CRM system and phone tools effectively while maintaining responsiveness, quick decision-making, and strong follow-through in a fast-paced environment.
Location: Montana
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Support customer needs with sales associates by determining best products and solutions.
  • •Provide personalized customer service via timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls for general information and resolve customer concerns.
  • •Use CRM and phone systems effectively to support customer interactions.

Pay and Benefits

Salary: USD 17.77 - 28.42 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •0-3 years of sales and/or customer service experience is preferred.
  • •Experience in plumbing, HVAC, or other trades is a plus.
  • •Strong sales skills, including the ability to upsell.
  • •Respond quickly to customer needs and make timely decisions.
  • •General digital literacy, including Microsoft Office, and ability to learn product knowledge and processes.
Skills:Customer-focusedUpsellingRelationship buildingFast-paced executionResponsive decision-making
Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn