Intern, Account Management

Delivery Hero
Singapore
Workplace: OnsiteInternshipFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Drive for results","Action-oriented","Problem solving","Analytical thinking","Independent thinking","Structure and discipline"]

Support foodpanda’s Account Management team to drive growth for restaurant partners. You’ll help maintain and optimize brand content, manage merchant onboarding/offboarding and menu setups, and conduct commercial analysis on business topics and trends. Monitor project KPIs, build dashboards in support of project execution, and assist with ad-hoc data requests and partner operational compliance using tools like SQL, Excel, Python, and Looker.

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Delivery Hero
Delivery Hero
1 day ago

Intern, Account Management

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Last checked: 6 hours agoStatus: Live

Job Summary

Support foodpanda’s Account Management team to drive growth for restaurant partners. You’ll help maintain and optimize brand content, manage merchant onboarding/offboarding and menu setups, and conduct commercial analysis on business topics and trends. Monitor project KPIs, build dashboards in support of project execution, and assist with ad-hoc data requests and partner operational compliance using tools like SQL, Excel, Python, and Looker.
Location: Singapore
Workplace: Onsite
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Support Account Management content updates for key brands.
  • •Manage onboarding, offboarding, and menu setups for restaurant merchants on the platform.
  • •Conduct deep-dive commercial analysis on business topics and trends, and present findings clearly.
  • •Monitor project KPIs, build and manage project dashboards, and help projects grow within budget and scope.
  • •Evaluate partner operational compliance and use data to streamline partner classifications for relevance; assist with ad-hoc data requests and analysis.

Key Requirements

  • •Comfort with learning and using proprietary software systems and working with a strong eye for detail.
  • •Strong analytical skills with a data-oriented approach to insights and decision-making.
  • •Knowledge of analytics tools, including SQL, Excel, Python, and Looker.
  • •Keen sense for customer behavior and how content quality affects purchasing decisions.
  • •Structure and discipline with ownership mindset; eCommerce operations experience is preferred, and presentation tools like PowerPoint/Prezi are a plus.
Experience:ECommerce
Skills:Drive for resultsAction-orientedProblem solvingAnalytical thinkingIndependent thinkingStructure and discipline
Languages:English
Tech Stack:SQLExcelPythonLookerPowerpointPreziDashboardsAnalytics toolsECommerce operations

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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