4 months ago

Principal Sales Strategy & Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Senior, strategic revenue operations leader driving GTM readiness and commercial success for AI product launches. Bridges Product, Engineering and GTM, defining Sales Ready standards, monetization strategies, and cross-functional alignment to optimize adoption and pipeline growth for high-impact AI initiatives.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Own GTM readiness for all Tier 1/2 AI product launches as the Single Threaded Owner (STO), reporting to senior GTM and Product leadership.
•Design and enforce the Sales Ready minimum standard and embed GTM strategy into the Product Launch process, ensuring segmentation, sales motion, compensation, and reporting are defined well before GA.
•Lead market sizing (TAM/SAM/SOM) and competitive intelligence for new AI products, translating signals into actionable recommendations for Product and Sales strategy pivots.
•Partner with Pricing and Sales Strategy/Compensation to define incentive structures and compensation rules of engagement that drive adoption of new AI products.
•Drive cross-functional alignment across Sales, Product, Engineering, Finance, and Enablement; define and track launch metrics (pipeline, adoption, retention) and translate data into executive narratives.

Pay and Benefits

Perks:Health InsurancePensionLife InsuranceCycle-to-workEquity

Key Requirements

•8+ years in Sales Strategy, Revenue Operations, or GTM Commercialization within a complex AI or B2B SaaS environment; proven ability to define and operationalize sales teams, segmentation, quota setting, and incentive design.

Experience:8+ yearsAIB2B SaaSSales Operations

Education:Bachelor's

Skills:Executive presenceCommunicationLeadershipProblem-solvingData-driven

Languages:English

Tech Stack:SalesforceSQLTableauGongOutreachExcelGoogle Sheets

Company Brief

Intercom

Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Intercom

4 months ago

Principal Sales Strategy & Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Own GTM readiness for all Tier 1/2 AI product launches as the Single Threaded Owner (STO), reporting to senior GTM and Product leadership.
•Design and enforce the Sales Ready minimum standard and embed GTM strategy into the Product Launch process, ensuring segmentation, sales motion, compensation, and reporting are defined well before GA.
•Lead market sizing (TAM/SAM/SOM) and competitive intelligence for new AI products, translating signals into actionable recommendations for Product and Sales strategy pivots.
•Partner with Pricing and Sales Strategy/Compensation to define incentive structures and compensation rules of engagement that drive adoption of new AI products.
•Drive cross-functional alignment across Sales, Product, Engineering, Finance, and Enablement; define and track launch metrics (pipeline, adoption, retention) and translate data into executive narratives.

Pay and Benefits

Perks:Health InsurancePensionLife InsuranceCycle-to-workEquity

Key Requirements

•8+ years in Sales Strategy, Revenue Operations, or GTM Commercialization within a complex AI or B2B SaaS environment; proven ability to define and operationalize sales teams, segmentation, quota setting, and incentive design.

Experience:8+ yearsAIB2B SaaSSales Operations

Education:Bachelor's

Skills:Executive presenceCommunicationLeadershipProblem-solvingData-driven

Languages:English

Tech Stack:SalesforceSQLTableauGongOutreachExcelGoogle Sheets

Company Brief

Intercom

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn