Key Account Manager Sr

Delivery Hero
Chile
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Proactividad","Estrategia comercial","Análisis","Creatividad","Negociación","Orientación a resultados"]

Manage and grow a portfolio of partner restaurants in Chile’s Vta Región / Norte, building long-term relationships that drive the majority of revenue. Develop tailored commercial plans, conduct in-person field visits to assess operations and strengthen ties with owners and managers, and negotiate strategic preference agreements. Monitor competitor activity, drive promotional adoption, optimize visibility, and map territory opportunities to win market share as the preferred channel.

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Delivery Hero
Delivery Hero
3 days ago

Key Account Manager Sr

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Last checked: 9 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of partner restaurants in Chile’s Vta Región / Norte, building long-term relationships that drive the majority of revenue. Develop tailored commercial plans, conduct in-person field visits to assess operations and strengthen ties with owners and managers, and negotiate strategic preference agreements. Monitor competitor activity, drive promotional adoption, optimize visibility, and map territory opportunities to win market share as the preferred channel.
Location: Chile
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design and implement strategies to scale the commercial performance of your assigned portfolio, ensuring consistent YoY growth.
  • •Create personalized commercial plans for key clients aligned with their needs and company objectives.
  • •Actively work in the field by visiting partners in your area to assess operations, detect needs on site, and strengthen relationships.
  • •Negotiate and finalize strategic preference agreements that benefit both sides.
  • •Monitor competitors’ moves and execute tactical actions to gain share; drive promotions and optimize restaurant visibility and positioning.

Key Requirements

  • •At least 3 years managing accounts, ideally high-volume and in the gastronomy/restaurant sector.
  • •Ability to handle data and build commercial arguments from it.
  • •Analytical and creative capabilities.
  • •Skills for selling services.
  • •Basic knowledge of marketing and digital marketing.
Experience:3+ yearsGastronomyRestaurantsHigh-volume accounts
Skills:ProactividadEstrategia comercialAnálisisCreatividadNegociaciónOrientación a resultados
Languages:Spanish

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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