Partner Delivery Advisor

Salesforce
San Francisco, Chicago, Boston, Burlington, Bellevue, Indianapolis, New York, Austin, Dallas, Houston, Atlanta
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","Presentation","Influencing","Problem-solving","Accountability"]

Serve as a trusted delivery expert embedded in Salesforce’s Global Consulting Partner ecosystem, guiding partner-led implementations of Agentforce and core Salesforce products. Provide implementation and technical advisory across pre-sale, pre-implementation, and delivery phases; run point-in-time reviews; mitigate delivery risks; and lead escalation/recovery actions. Partner with internal stakeholders to support responsible AI adoption, organizational readiness, change management, and measurable customer outcomes.

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FursaFursa
Salesforce
Salesforce
3 days ago

Partner Delivery Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a trusted delivery expert embedded in Salesforce’s Global Consulting Partner ecosystem, guiding partner-led implementations of Agentforce and core Salesforce products. Provide implementation and technical advisory across pre-sale, pre-implementation, and delivery phases; run point-in-time reviews; mitigate delivery risks; and lead escalation/recovery actions. Partner with internal stakeholders to support responsible AI adoption, organizational readiness, change management, and measurable customer outcomes.
Location: San Francisco, Chicago, Boston, Burlington, Bellevue, Indianapolis, New York, Austin, Dallas, Houston, Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide implementation and technical advisory across pre-sale, pre-implementation, and active delivery phases for partner-led engagements, including solution approach, use cases, architecture, and delivery plans.
  • •Conduct point-in-time reviews of partner and customer deliverables to assess progress, surface risks, and provide actionable recommendations.
  • •Proactively identify delivery risks and conduct independent assessments of implementation health, including leading account recovery and escalation management with internal teams.
  • •Lead strategic solutioning and oversight for Agentforce and AI-powered implementations, guiding partners through agentic AI strategy, responsible AI principles, and organizational readiness/change management.
  • •Serve as a partner advocate and feedback loop to Salesforce product teams by coordinating resources, sharing delivery insights, participating in QBRs/boards/forums, and shaping partner practice development.

Pay and Benefits

Perks:Time OffMedicalDentalVisionHealth InsurancePaid Parental

Key Requirements

  • •5+ years of experience in consulting, technical advisory, program management, or account management, ideally with Salesforce or enterprise SaaS.
  • •Experience advising on or overseeing delivery of AI or LLM-based technologies, including Agentforce or equivalent agentic AI platforms.
  • •Working technical knowledge of Salesforce, including Core CRM, Data Cloud, Flow, and Salesforce APIs, with the ability to assess architectural approaches and implementation risk.
  • •Proven ability to identify and mitigate delivery risk across complex, multi-stakeholder enterprise implementations.
  • •Exceptional communication and influencing skills for executive and C-suite audiences, including managing executive-level relationships.
Skills:CommunicationPresentationInfluencingProblem-solvingAccountability
Certifications:Salesforce Certified AdministratorSales Cloud ConsultantService Cloud ConsultantAI AssociateData Cloud ConsultantAgentforce Specialist
Tech Stack:SalesforceAgentforceAILLMSalesforce APIsCore CRMData CloudFlowMuleSoftTableauNatural language processing

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor