CCTV Operator / Incident Coordinator

Live Nation Entertainment
Milwaukee
Workplace: OnsitePart timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Calm under pressure","Multi-tasking","Problem-solving","Teamwork","Judgment","Diplomacy"]

Serve as the communication point for emergency and non-emergency calls during concerts, calmly coordinating information with venue management. Monitor venue CCTV across events, log incidents, and investigate/resolve complaints through camera footage. Handle two-way radio communications for security, medical, and police, prioritize calls by urgency, and relay requests to the appropriate departments while maintaining detailed logs and records. Part-time and seasonal with evening and weekend availability.

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Live Nation Entertainment
Live Nation Entertainment
1 month ago

CCTV Operator / Incident Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Serve as the communication point for emergency and non-emergency calls during concerts, calmly coordinating information with venue management. Monitor venue CCTV across events, log incidents, and investigate/resolve complaints through camera footage. Handle two-way radio communications for security, medical, and police, prioritize calls by urgency, and relay requests to the appropriate departments while maintaining detailed logs and records. Part-time and seasonal with evening and weekend availability.
Location: Milwaukee
Workplace: Onsite
Employment Type: Part time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Act as the communication point for emergency and non-emergency calls during concerts.
  • •Monitor venue CCTV during events to ensure safety, preserve order, and protect property.
  • •Log incidents and maintain logs/records of radio calls, activities, and other information.
  • •Investigate and resolve complaints via venue CCTV.
  • •Use radio communication to prioritize calls by urgency and transmit information/dispatch crews to appropriate locations.

Key Requirements

  • •High school diploma (or equivalent) preferred.
  • •At least 2 years of experience in a similar role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Experience with CCTV software strongly preferred.
  • •Proficient in Microsoft Office and able to use standard office equipment.
Education:High School
Skills:CommunicationCalm under pressureMulti-taskingProblem-solvingTeamworkJudgmentDiplomacy
Tech Stack:CCTV softwareMicrosoft OfficeTwo-way radioCCTV

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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