Renewals Representative, Account Based

Autodesk
Denmark
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Commercial judgment","Customer communication","Attention to detail","Prioritization","Organizational skills"]

Own and execute high-volume subscription renewals for regional Nordics accounts with strong independence and disciplined operational execution. You’ll protect recurring revenue by identifying churn risk and renewal blockers, influence outcomes through confident customer and procurement communication, and drive seat-based expansion at renewal. Maintain renewal pipeline, forecasting, and reporting in CRM systems, and collaborate with Account Executives and Customer Success Managers to align retention and renewal strategy.

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FursaFursa
Autodesk
Autodesk
2 months ago

Renewals Representative, Account Based

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Last checked: 6 hours agoStatus: Live

Job Summary

Own and execute high-volume subscription renewals for regional Nordics accounts with strong independence and disciplined operational execution. You’ll protect recurring revenue by identifying churn risk and renewal blockers, influence outcomes through confident customer and procurement communication, and drive seat-based expansion at renewal. Maintain renewal pipeline, forecasting, and reporting in CRM systems, and collaborate with Account Executives and Customer Success Managers to align retention and renewal strategy.
Location: Denmark
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Independently own and execute end-to-end renewal workflows across assigned regional customer accounts.
  • •Drive timely, accurate renewal completion with contract and commercial accuracy.
  • •Identify churn risk, renewal blockers, and customer concerns to defend the existing customer base.
  • •Identify and close seat-based expansion opportunities at renewal using standard playbooks and commercial approaches.
  • •Maintain renewal pipeline management, forecasting, and reporting in CRM systems, including intervening when auto-renewals are disabled.

Key Requirements

  • •Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions in a B2B environment.
  • •Independently manage a high volume of renewal transactions with strong attention to detail and prioritisation.
  • •Confident customer-facing communication skills, including engaging procurement and commercial stakeholders.
  • •Commercial awareness, including negotiating renewal terms and addressing customer objections.
  • •Use customer insight and data to identify churn risks, expansion signals, and renewal blockers; maintain renewal workflows in CRM systems.
Experience:B2BSubscription renewalsRecurring revenue
Skills:Commercial judgmentCustomer communicationAttention to detailPrioritizationOrganizational skills
Tech Stack:CRM

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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