Mashreq

3 weeks ago

Relationship Manager - Business Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Manage and grow an assigned Small Enterprise (SE) portfolio by owning customer relationship management, providing superior service, and improving share of wallet. Actively source new-to-bank SE customers and generate leads from walk-ins, then cross-sell banking products. Perform annual/periodic credit facility reviews, monitor accounts and portfolio quality, and ensure compliance with KYC/AML and due-diligence requirements in line with bank policy.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own customer relationship management for an assigned SE portfolio and provide superior customer service.
•Improve share of wallet and generate relationship revenue by cross-selling banking products.
•Source new-to-bank SE customers and generate business leads from walk-in customers.
•Conduct annual/periodic credit facility reviews and monitor assigned relationships for credit-related issues.
•Ensure compliance with KYC/AML and maintain portfolio quality through required control documentation and checks.

Key Requirements

•At least 4 years of relevant banking experience in local or international markets.
•Banking sales and service experience with proven relationship management skills.
•Advanced vocational knowledge of credit, trade, operating system, and legal subject matter.
•Excellent communication and negotiation skills.
•MBA/CA, or adequate relevant experience for regular graduates.

Experience:4+ yearsBankingBusiness banking

Education:Master's

Skills:CommunicationNegotiationRelationship managementCustomer serviceTeamwork

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

3 weeks ago

Relationship Manager - Business Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own customer relationship management for an assigned SE portfolio and provide superior customer service.
•Improve share of wallet and generate relationship revenue by cross-selling banking products.
•Source new-to-bank SE customers and generate business leads from walk-in customers.
•Conduct annual/periodic credit facility reviews and monitor assigned relationships for credit-related issues.
•Ensure compliance with KYC/AML and maintain portfolio quality through required control documentation and checks.

Key Requirements

•At least 4 years of relevant banking experience in local or international markets.
•Banking sales and service experience with proven relationship management skills.
•Advanced vocational knowledge of credit, trade, operating system, and legal subject matter.
•Excellent communication and negotiation skills.
•MBA/CA, or adequate relevant experience for regular graduates.

Experience:4+ yearsBankingBusiness banking

Education:Master's

Skills:CommunicationNegotiationRelationship managementCustomer serviceTeamwork

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor