Block

1 month ago

SMB Account Manager (Eastern Canada)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Drive growth and retention for a multi-million dollar GPV SMB base in Eastern Canada by understanding merchant needs, educating on Square products, and coordinating with Sales, Support and Product teams to expand adoption and improve the customer experience.

Location: Toronto

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Grow and retain a multi-million dollar GPV customer base.
•Understand customer needs to help achieve their business goals through Square.
•Cross-sell and upsell products and features by discovering customer leads.
•Address customer concerns and issues effectively and strategically.
•Support account management peers by taking on a product specialization and delivering feedback to PMs.

Pay and Benefits

Perks:Remote WorkHealth InsuranceRetirement SavingsTime Off

Key Requirements

•2-3 years experience in Sales/Account Management or a related field.
•Experience discovering and closing sales opportunities and building client relationships.
•Experience successfully managing a pipeline to achieve revenue targets.
•Strong interest in business operations and strategy.
•BA/BS or relevant experience.

Experience:2-3 years

Education:Bachelor's

Skills:CommunicationRelationship managementOrganizationAnalyticalNegotiation

Languages:English

Tech Stack:SalesforceCRM

Company Brief

Block

Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Block

1 month ago

SMB Account Manager (Eastern Canada)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Grow and retain a multi-million dollar GPV customer base.
•Understand customer needs to help achieve their business goals through Square.
•Cross-sell and upsell products and features by discovering customer leads.
•Address customer concerns and issues effectively and strategically.
•Support account management peers by taking on a product specialization and delivering feedback to PMs.

Pay and Benefits

Perks:Remote WorkHealth InsuranceRetirement SavingsTime Off

Key Requirements

•2-3 years experience in Sales/Account Management or a related field.
•Experience discovering and closing sales opportunities and building client relationships.
•Experience successfully managing a pipeline to achieve revenue targets.
•Strong interest in business operations and strategy.
•BA/BS or relevant experience.

Experience:2-3 years

Education:Bachelor's

Skills:CommunicationRelationship managementOrganizationAnalyticalNegotiation

Languages:English

Tech Stack:SalesforceCRM

Company Brief

Block

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn