Patient Relations Executive

American Hospital Dubai
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Customer service","Interpersonal skills","Multitasking","Problem-solving"]

Support the registration and admission process, serve as receptionist, clerical assistant, cashier and interpreter for the unit, and ensure patients are registered in a timely manner while delivering excellent customer service and accurate data entry in Cerner/iConnect systems.

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FursaFursa
American Hospital Dubai
American Hospital Dubai
7 months ago

Patient Relations Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support the registration and admission process, serve as receptionist, clerical assistant, cashier and interpreter for the unit, and ensure patients are registered in a timely manner while delivering excellent customer service and accurate data entry in Cerner/iConnect systems.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Prioritizes tasks ensuring effective functioning of the area
  • •Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries
  • •Registers new patients, make sure the pre-registration form is completed and signed and an approved ID is collected
  • •Enters all registration data into Cerner accurately and obtains patient signature on verified printed registration form
  • •Ensures insurance and finance documentation is completed and collects payments; follows up on cash outstanding

Key Requirements

  • •High School Graduate
  • •Excellent English and Arabic verbal/written communication skills
  • •Demonstrates computer literacy (in iConnect System) and efficiency
  • •Demonstrates adequate Medical Terminology
  • •Exposure to/experience with customer service principles
Experience:Healthcare
Education:High School
Skills:CommunicationCustomer serviceInterpersonal skillsMultitaskingProblem-solving
Languages:EnglishArabic
Tech Stack:CernerIConnectMycare

Company Brief

American Hospital Dubai
American Hospital Dubai is a full-service private hospital offering comprehensive medical, surgical, and diagnostic services, combining international standards of care with advanced technology to serve local and international patients in Dubai.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn