Roadsurfer

3 months ago

KONSTANZ - Quereinsteiger Tourismusbranche / Kundenservice (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Frontline customer service and station operations role at a German campervan rental company. You’ll assist the rental stations with day-to-day tasks, clean and check campers, and ensure a smooth handover for customers. German and English required, hands-on attitude, and a valid B-class driver’s license. German tourism/hospitality background and strong service mindset preferred.

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Assist the team at the respective rental station with day-to-day tasks to ensure a smooth operation
•Perform exterior and interior cleaning of campers and ensure a clean, technically sound condition
•Delight customers at pickup and return of campers to make the road-surfer journey unforgettable
•Receive campers after trips and conduct a vehicle check for return readiness
•Support station operations to maintain efficient processes and service quality

Key Requirements

•Completed vocational training or apprenticeship in a related field (preferably in car rental, tourism or similar)
•Strong service orientation and a friendly, open demeanor
•Hands-on mentality and good communication skills
•Reliable problem-solver with strong organizational abilities
•Fluent German and good English; valid Class B driving license

Experience:HospitalityTourismCamper rental

Education:Certification / Diploma

Skills:CommunicationProblem-solvingCustomer serviceTeamworkOrganization

Licenses:Class B

Certifications:Class B driving license

Languages:GermanEnglish

Company Brief

Roadsurfer

Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn

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Roadsurfer

3 months ago

KONSTANZ - Quereinsteiger Tourismusbranche / Kundenservice (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Assist the team at the respective rental station with day-to-day tasks to ensure a smooth operation
•Perform exterior and interior cleaning of campers and ensure a clean, technically sound condition
•Delight customers at pickup and return of campers to make the road-surfer journey unforgettable
•Receive campers after trips and conduct a vehicle check for return readiness
•Support station operations to maintain efficient processes and service quality

Key Requirements

•Completed vocational training or apprenticeship in a related field (preferably in car rental, tourism or similar)
•Strong service orientation and a friendly, open demeanor
•Hands-on mentality and good communication skills
•Reliable problem-solver with strong organizational abilities
•Fluent German and good English; valid Class B driving license

Experience:HospitalityTourismCamper rental

Education:Certification / Diploma

Skills:CommunicationProblem-solvingCustomer serviceTeamworkOrganization

Licenses:Class B

Certifications:Class B driving license

Languages:GermanEnglish

Company Brief

Roadsurfer

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn