Airbus

1 day ago

Lead Technology Analyst - IT Operation Specialist - SAP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Join Airbus as an ITOps expert for the Quality Product Service Line, supporting and ensuring business continuity for SAP-based applications used in aircraft production. You’ll work with international L2/L3 support, MIS providers, and product teams in a distributed agile environment—handling incident/problem/change processes, deployment and runmode operations, monitoring SLO metrics, and driving continuous improvement using ITIL-aligned practices.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support end-to-end applications for the Quality Product Service Line by understanding business processes across multiple products and applications.
•Execute ITIL-aligned support for incident, problem, change, and configuration management while monitoring and resolving critical events, alerts, and major incidents.
•Handle application deployment, entry into service, and post-production runmode operations, ensuring 24/7 access on the SAP platform.
•Monitor SLO metrics/KPIs and manage application availability, including environment monitoring/alerts, recovery actions, RCA, and follow-up until completion.
•Coordinate IT operation specialists and suppliers, set up/improve the L1/2/3 support model, and maintain up-to-date operational and design documentation.

Travel: Low travel

Key Requirements

•Academic degree in Computer Science or Information Systems.
•6 to 8 years experience as an IT Consultant.
•4 to 6 years of experience developing SAP UI5 applications following standard design guidelines.
•2 to 4 years of functional and technical skills in SAP HCM & QM modules within an industrial context.
•SAP ABAP experience (minimum 5 to 6 years) and ITIL/ITSM certification.

Experience:4-8 yearsAviationIndustrial context

Education:

Skills:Analytical thinkingCritical thinkingDocumentationStakeholder managementCommunication

Certifications:ITILITSM

Languages:English

Tech Stack:SAP UI5SAP HCMSAP QMSAP ABAPS/4HANACDSRAPSAP WebdynproWeb ServicesServiceNowVersionOneJIRAExcelKANBANAgileWaterfallITILITSMMonitoring tools

Company Brief

Airbus

Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn

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Airbus

1 day ago

Lead Technology Analyst - IT Operation Specialist - SAP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support end-to-end applications for the Quality Product Service Line by understanding business processes across multiple products and applications.
•Execute ITIL-aligned support for incident, problem, change, and configuration management while monitoring and resolving critical events, alerts, and major incidents.
•Handle application deployment, entry into service, and post-production runmode operations, ensuring 24/7 access on the SAP platform.
•Monitor SLO metrics/KPIs and manage application availability, including environment monitoring/alerts, recovery actions, RCA, and follow-up until completion.
•Coordinate IT operation specialists and suppliers, set up/improve the L1/2/3 support model, and maintain up-to-date operational and design documentation.

Travel: Low travel

Key Requirements

•Academic degree in Computer Science or Information Systems.
•6 to 8 years experience as an IT Consultant.
•4 to 6 years of experience developing SAP UI5 applications following standard design guidelines.
•2 to 4 years of functional and technical skills in SAP HCM & QM modules within an industrial context.
•SAP ABAP experience (minimum 5 to 6 years) and ITIL/ITSM certification.

Experience:4-8 yearsAviationIndustrial context

Education:

Skills:Analytical thinkingCritical thinkingDocumentationStakeholder managementCommunication

Certifications:ITILITSM

Languages:English

Tech Stack:SAP UI5SAP HCMSAP QMSAP ABAPS/4HANACDSRAPSAP WebdynproWeb ServicesServiceNowVersionOneJIRAExcelKANBANAgileWaterfallITILITSMMonitoring tools

Company Brief

Airbus

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn