Default Services Operations Specialist I

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Organization","Attention to detail","Multi-tasking"]

Provide “Simply the Best” service by administering daily default services workflows including collector/HomeSavers request handling, payment research and posting, and delinquency communications. Process HomeSavers applications, run and monitor delinquency scripts, manage incoming/outgoing mail, and research delinquent taxes and legal documents to prepare foreclosure referrals. Cross-train to other products and refer escalated accounts to a manager as needed.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Default Services Operations Specialist I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Provide “Simply the Best” service by administering daily default services workflows including collector/HomeSavers request handling, payment research and posting, and delinquency communications. Process HomeSavers applications, run and monitor delinquency scripts, manage incoming/outgoing mail, and research delinquent taxes and legal documents to prepare foreclosure referrals. Cross-train to other products and refer escalated accounts to a manager as needed.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Handle daily work assignments, including collector and HomeSavers requests.
  • •Perform payment research and posting, and issue delinquency, phone number update, and payment plan letters.
  • •Process HomeSavers applications and run/monitor delinquency scripts.
  • •Process incoming/outgoing mail and research delinquent taxes and legal documents to prepare foreclosure referrals.
  • •Handle email requests, refer escalated accounts to a manager, and cross-train to other products.

Key Requirements

  • •High School Diploma or GED required.
  • •1 year of work experience in a processing type function.
  • •Knowledge of Microsoft Office products, with ability to type a minimum of 35 wpm.
  • •Strong written and verbal communication skills with professional grammar and demeanor.
  • •Excellent organizational skills with attention to detail, including strong multitasking and PC/internet proficiency.
Experience:1+ years
Education:High School
Skills:Customer serviceCommunicationOrganizationAttention to detailMulti-tasking
Tech Stack:Microsoft OfficePCInternet

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn